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Consultant, Technical Writer, Process Improvement Analyst
Guidehouse. Support documentation and analysis of business processes, workflows, operating procedures, and program requirements .
About the role
Key responsibilities & impact- Support documentation and analysis of business processes, workflows, operating procedures, and program requirements
- Draft and maintain SOPs, job aids, quick reference guides, training materials, and implementation documentation
- Translate complex technical, regulatory, and policy information into clear, user-friendly guidance materials
- Support stakeholder interviews, note-taking, requirements gathering, and workshop facilitation activities
- Assist with development of onboarding resources, instructional materials, and knowledge repositories
- Conduct research and analysis to support process improvement recommendations and implementation activities
- Develop presentations, reports, and supporting project artifacts for client review
Requirements
What you’ll need- Bachelor's degree from an accredited college or university
- 1-3 years of experience in consulting, communications, technical writing, business analysis, or a related field
- Demonstrated ability to write clearly and concisely for a variety of audiences
- Experience developing presentations, guidance documents, reports, or training materials
- Strong organizational skills and attention to detail
- Ability to synthesize information from multiple sources into cohesive deliverables
- Strong Microsoft Office skills, particularly Word, PowerPoint, and Excel
- Ability to work independently while collaborating effectively within project teams
- Ability to obtain Public Trust
- Up to 10% travel required
Benefits
Comp & perks- Comprehensive, total rewards package
- Flexible benefits package
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend