Lead Business Analyst

Guidehouse

. Lead end-to-end operational and business analysis for large-scale federal loan servicing programs .

Posted 9/22/2026full-timeUnited StatesSenior💰 $98,000 - $163,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading operational and business analysis for federal loan servicing programs, with a strong focus on requirements gathering, process improvement, and cross-functional collaboration. Proficient in Agile methodologies and experienced in mentoring junior staff while ensuring quality and performance outcomes.

Highest-signal resume keywords

Business AnalysisRequirements GatheringProcess MappingAgile MethodologiesLean Six Sigma

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisRequirements GatheringProcess MappingGap AnalysisDocumentationAnalytical SkillsProblem-SolvingOrganizational SkillsTechnical SolutioningProposal Development

Soft Skills

Effective CommunicationMentoringLeadershipCollaborationAttention to Detail

Tools & Technologies

Power BIWorkflow ToolsAnalytics PlatformsCollaboration PlatformsAutomation Tools

Certifications & Qualifications

Lean Six SigmaPMPModerate Risk Public Trust (MRPT)

Industry Keywords

Federal Loan ServicingBusiness Process ReengineeringContinuous ImprovementOperational LeadershipEnterprise Transformation

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead end-to-end operational and business analysis for large-scale federal loan servicing programs
Ensure alignment across operations, technology, policy, and compliance requirements
Support key business initiatives from discovery through implementation
Gather, analyze, document, and prioritize business requirements with stakeholders, technical teams, and leadership
Drive business process reengineering and continuous improvement across loan lifecycle functions
Identify risks, dependencies, and operational gaps and develop evidence-based process improvement recommendations
Facilitate cross-functional working sessions, capture efforts, and executive briefings
Support and lead proposal development, technical solutioning, and capture strategy
Draft technical approaches, KPI compliance plans, and operational models
Mentor and guide junior staff and analysts
Provide operational leadership across delivery teams, ensuring quality, accountability, and performance outcomes

Requirements

What you’ll need

Bachelor's degree and 3-5 years of experience as a Business Analyst or similar role, with demonstrated lead-level responsibilities
An active Moderate Risk Public Trust (MRPT) or ability to obtain one
U.S. Citizenship
Degree in Business, Information Systems, or a related field, or equivalent practical experience
Strong skills in requirements gathering, process mapping, gap analysis, and documentation
Ability to communicate effectively with business and technical audiences, both verbally and in writing
Strong analytical, problem-solving, and organizational skills with attention to detail
Experience leading business analysis on enterprise or large-scale transformation initiatives
Knowledge of Agile, Scrum, or other project delivery methodologies
Proficiency with common business analysis tools and collaboration platforms
Experience with automation, workflow tools, or analytics platforms (e.g., Power BI, AI-enabled process improvement, workflow orchestration tools)
Prior management consulting experience
Lean Six Sigma, PMP, or other relevant certifications
MBA or MA/MS degree in a related field

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Flexible benefits package
Up to 10% travel