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Payment Variance Specialist – Physician Revenue Cycle
Guidehouse. Identify, investigate, and recover discrepancies between expected insurance-payer reimbursement and actual payments for physician and professional services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in identifying and resolving discrepancies in insurance-payer reimbursements while ensuring compliance with relevant guidelines. Demonstrates strong communication and leadership skills to foster team performance and accountability in revenue cycle processes.
Highest-signal resume keywords
Revenue Cycle ManagementClaims Payment Variance AnalysisCPT and HCPCS Coding ProficiencyLeadership and Team MentoringBilling Guidelines Research
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Discrepancy InvestigationClaims ComparisonPayer Dispute InitiationRoot Cause AnalysisCredit-Balance ReportingAging Inventory ReportingSpreadsheet ManagementCoding System InterpretationQuality Standards AdherenceHigh Production Standards
Soft Skills
Verbal CommunicationWritten CommunicationTeam CohesionAccountabilityHigh Performance
Tools & Technologies
Revenue Cycle SoftwareSpreadsheet Software
Industry Keywords
Healthcare PayorProfessional ServicesMedicare GuidelinesManaged Care ContractsFee Schedules
About the role
Key responsibilities & impact- Identify, investigate, and recover discrepancies between expected insurance-payer reimbursement and actual payments for physician and professional services
- Follow and ensure compliance with client and company policies and procedures
- Compare paid claims against managed care contracts, fee schedules, and expected rate matrices to identify underpayments, overpayments, and unapplied contractual adjustments
- Initiate payer disputes, follow up on open inventory, and draft appeals with commercial or government insurance companies
- Investigate root causes including system configuration or contract-load errors, coding mistakes, and payer pricing errors
- Handle insurance and patient refunds or credit-balance reporting in compliance with Medicare guidelines
- Track recurring underpayment trends, maintain aging inventory reports, and communicate financial impact to revenue-cycle leadership
- Identify, validate, and report project trends and issues
- Update spreadsheets and monitor outstanding client items
- Provide updates to leadership, clients, and team members
- Act as a role model for the team, office, and company
- Perform all other job-related duties as assigned
Requirements
What you’ll need- High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED
- 1-3+ year's experience in office, business, operations, customer service, healthcare payor, provider, revenue cycle, or professional services environment
- Strong physician claims payment variance background
- Demonstrated proficiency in relevant revenue cycle processes with high production and quality standards
- Strong verbal and written communication skills to effectively communicate with staff and client
- Demonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment
- Demonstrated leadership qualities fostering team cohesion, accountability, and high performance
- Demonstrated proficiency researching billing guidelines
- Demonstrated skills providing training and mentoring to team members
- Strong understanding of all software/systems used
- No travel required
- No clearance required
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Flexible benefits package
- Flexible work arrangement (remote)