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Senior Consultant – Communications, Change Management, User Enablement Specialist
Guidehouse. Guide clients in executing their missions effectively and efficiently .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in stakeholder engagement, organizational change management, and strategic communication, with a strong ability to analyze data and produce executive-level deliverables. Proficient in managing projects, facilitating discussions, and developing training materials to support large-scale transformation initiatives.
Highest-signal resume keywords
Stakeholder EngagementOrganizational Change ManagementStrategic Communication DevelopmentProject Risk ManagementSurvey Administration and Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Management MethodologiesSurvey AnalysisExecutive Dashboard CreationPerformance ReportingTraining Material Development
Soft Skills
Analytical SkillsWritten CommunicationVerbal CommunicationFacilitation SkillsRelationship Management
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft ExcelQualtricsSharePoint
Certifications & Qualifications
Federal or DoD Public Trust
Industry Keywords
Organizational TransformationClient ServiceGovernment Client EngagementTransportation OrganizationGrants Management Modernization
Tech Stack
Tools & technologiesDrupal
About the role
Key responsibilities & impact- Guide clients in executing their missions effectively and efficiently
- Participate in information-gathering sessions regarding organizational structure, process, technology, and culture
- Develop work products synthesizing information into client recommendations
- Support stakeholder engagement through workshops, listening sessions, and outreach campaigns
- Design, administer, and analyze stakeholder feedback mechanisms, including pulse surveys, readiness assessments, and post-training evaluations
- Draft, update, and quality-control strategic communication work products
- Develop and maintain public-facing intranet content and online resources
- Manage content for SharePoint, Google Sites, Drupal, or similar collaboration platforms
- Develop and maintain training materials, job aids, and reference products
- Present work products and information to clients and facilitate discussions
- Collaborate on solutions for organizational challenges for a government client leading major unification initiatives
- Identify and manage project risks and issues
- Help stakeholders keep projects on time and within budget
Requirements
What you’ll need- Ability to OBTAIN and MAINTAIN a Federal or DoD Public Trust; candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
- Must be a US Citizen due to nature of client engagements
- Bachelor’s degree from an accredited college/university
- Five (5) years of experience supporting communications, change management, training, stakeholder engagement, or organizational transformation initiatives
- Strong analytical, written, and verbal communication skills, with demonstrated ability to produce executive-level deliverables
- Strong facilitation, coordination, relationship management, and organizational skills
- Strong attention to detail, well organized and ability to self-prioritize multiple activities
- Ability to thrive in client service and team-based environments, especially when tackling unstructured problems
- Proficiency in Microsoft Word, PowerPoint, and Excel
- Ability to travel
- Ability to work in a Guidehouse Office or Client Office
- Experience with organizational change management methodologies, such as Prosci, ADKAR, or comparable frameworks
- Experience administering and analyzing surveys using Qualtrics or a comparable platform
- Experience creating executive dashboards, performance reports, and adoption metrics
- Experience developing strategic communications
- Experience supporting enterprise technology implementation, grants management modernization, or other large-scale transformation programs
- Experience working with Federal, state, or local transportation organization
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
- Flexible benefits package