Senior Knowledge Management Consultant

Guidehouse

. Lead support for the client's PMO in knowledge management, primarily with MS SharePoint .

Posted 9/15/2026full-timeArlington • Virginia • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in knowledge management, project management best practices, and stakeholder engagement, with a strong focus on SharePoint and collaboration platforms. Proven ability to develop governance frameworks, optimize user experience, and facilitate effective communication across organizational levels.

Highest-signal resume keywords

Knowledge ManagementSharePoint AdministrationStakeholder EngagementProcess ImprovementChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementGovernance FrameworksRequirements GatheringUser Experience OptimizationContent Management

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationFacilitation SkillsInterpersonal SkillsRelationship Management

Tools & Technologies

MS SharePointJiraConfluenceServiceNowMicrosoft Office Suite

Certifications & Qualifications

Federal or DoD Public Trust

Industry Keywords

CISAConsultingProgram ManagementAdvisory RoleOperational Outcomes

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead support for the client's PMO in knowledge management, primarily with MS SharePoint
Develop and implement strategic guidance, governance frameworks, repeatable processes, and SOPs
Support planning, coordination, and execution of client initiatives
Improve delivery, reporting, stakeholder engagement, and operational outcomes using project management best practices
Lead modernization, administration, and continuous enhancement of SharePoint environments and collaboration platforms
Gather requirements, implement improvements, and optimize user experience and information accessibility
Develop and execute knowledge management strategies for information sharing and institutional knowledge retention
Establish governance practices for content accuracy, accessibility, and sustainability
Facilitate stakeholder requirements gathering and translate business and technical needs into actionable solutions
Design, develop, and maintain centralized repositories for organizational documents, project artifacts, planning materials, leadership products, and operational resources
Serve as trusted advisor and liaison to client leadership, branch chiefs, and key stakeholders
Facilitate knowledge-sharing sessions, workshops, and collaboration forums
Establish and maintain standards, governance processes, and best practices for knowledge management and project management tools
Conduct research on policies, best practices, technical standards, and emerging technologies
Maintain organizational taxonomies, glossaries, contact directories, metadata structures, and documentation standards
Develop user guides, training materials, and adoption strategies
Develop and maintain briefing materials, leadership reporting products, onboarding resources, executive presentations, strategic communications, and stakeholder engagement materials
Evaluate processes and identify workflow, automation, and process optimization opportunities

Requirements

What you’ll need

Must be able to obtain and maintain a Federal or DoD Public Trust
Candidates must obtain approved adjudication of their Public Trust prior to onboarding with Guidehouse
Active Public Trust or suitability preferred
Bachelor's degree
Five (5) or more years' experience in consulting, program management, knowledge management, stakeholder engagement, or a related advisory role
Strong written and verbal communication skills
Strong capabilities in SharePoint, Jira/Maestro/Confluence, ServiceNow, and other collaboration platforms
Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint)
Strong facilitation, presentation, writing, relationship management, and interpersonal skills
Understanding of the differing roles, authorities, governance structures, and operating environments in CISA
Experience leading complex knowledge management environments
Proven track record in change management, process improvement, and cross-functional collaboration
Master's degree preferred

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Flexible benefits package
Competitive compensation