Senior Workforce Operations Consultant

Guidehouse

. Lead support for client front office leadership in planning events, coordinating communications, and facilitating operational processes .

Posted 9/15/2026full-timeMcLean • Virginia • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in strategic communications, event planning, and stakeholder engagement, with a strong ability to synthesize complex information into actionable insights for leadership. Proficient in managing operational processes and enhancing team efficiency within federal environments.

Highest-signal resume keywords

Strategic CommunicationsEvent PlanningStakeholder EngagementMicrosoft Office Suite ProficiencyPublic Trust Clearance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementChange ManagementProcess ImprovementAnalytical SkillsDocumentation ReviewDecision Materials DevelopmentWorkforce Data InterpretationOperational Process RefinementTask ManagementGovernance Processes

Soft Skills

Written CommunicationVerbal CommunicationPublic SpeakingFacilitation SkillsRelationship Building

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsSharePoint

Certifications & Qualifications

Federal or DoD Public Trust

Industry Keywords

CISAFederal Organizational StructuresOperational RhythmsEmployee ExperienceWorkforce Operations

About the role

Key responsibilities & impact

Lead support for client front office leadership in planning events, coordinating communications, and facilitating operational processes
Develop, draft, and deliver written communications, presentations, talking points, and briefings for client leadership
Manage internal correspondence and ensure timely, accurate information sharing on priority topics within CISA
Plan, coordinate, and execute meetings, workshops, and large-scale events, including logistics, staffing, agendas, materials, and on-site technology support
Support scheduling, task management, action-item tracking, leadership readouts, and workflow management
Maintain and refine operational processes to improve team efficiency, communication, and stakeholder engagement
Assist with workforce engagement initiatives, onboarding, training logistics, and employee experience support
Build working relationships across federal partners
Draft and review documentation for formatting, accuracy, and compliance
Synthesize internal and external agency priorities into implications and decisions for leadership
Prepare executive briefings, decision papers, talking points, strategic plans, roadmaps, and engagement materials
Establish action-tracking and governance processes for decisions, risks, dependencies, commitments, and follow-up activities

Requirements

What you’ll need

Must be able to obtain and maintain a Federal or DoD Public Trust; approved adjudication required prior to onboarding
Candidates with an active Public Trust or suitability are preferred
Bachelor's degree
Five (5) or more years' experience in consulting, program management, strategic communications, stakeholder engagement, or a related advisory role
Strong written and verbal communication skills
Strong public speaking and facilitation skills
Proven ability to plan and execute events, meetings, or conferences
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint)
Familiarity with federal organizational structures, communications protocols, or operational rhythms
Experience supporting executive leadership or front office/chief of staff functions
Ability to manage a small team and solve problems in ambiguous situations
Ability to translate complex information into executive-level insights and recommendations
Experience developing strategic plans, roadmaps, briefings, decision materials, and implementation plans
Understanding of CISA roles, authorities, governance structures, and operating environments
Experience in Human Resources, Organizational Development, Business Administration, or a related field
Experience leading large-scale workforce operations or employee experience initiatives in complex organizations
Proven track record in change management, process improvement, and cross-functional collaboration
Strong analytical skills with the ability to interpret workforce data and drive actionable insights
Ability to lead organizational transformation and manage resistance to change
Ability to build relationships across departments and influence without authority

Benefits

Comp & perks

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
Flexible benefits package