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ServiceNow Developer
Guidehouse. Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and developing ServiceNow solutions, with a strong focus on platform capabilities, integrations, and automation. Proficient in collaborating with stakeholders to deliver high-quality implementations while maintaining compliance with enterprise standards.
Highest-signal resume keywords
ServiceNow DevelopmentJavaScript ProficiencyServiceNow CertificationsREST/SOAP API IntegrationsAgile Delivery Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow Solutions DesignCustom Application DevelopmentWorkflows and AutomationPlatform ConfigurationIncident ResolutionProblem AnalysisTroubleshootingPerformance OptimizationCode ReviewsTesting and Deployment
Soft Skills
Problem-SolvingCommunicationCollaborationTeamworkAdaptability
Tools & Technologies
ServiceNowService PortalFlow DesignerIntegrationHubMID Server
Certifications & Qualifications
Certified Application DeveloperCertified System Administrator
Industry Keywords
IT Service ManagementEnterprise Integration PatternsDevOpsCI/CDFederal Security Clearance
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities
- Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within ServiceNow
- Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
- Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization
- Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
- Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
- An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
- A MINIMUM of TWO (2) years of professional experience
- Strong experience developing on the ServiceNow platform in a senior developer or similar technical role
- Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration
- Proficiency with JavaScript and other relevant ServiceNow development tools and technologies
- Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations
- Strong problem-solving, communication, and collaboration skills
- Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting
- ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications
- Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns
- Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities
- Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches
- Prior experience supporting enterprise-scale ServiceNow implementations in a large organization
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
- Flexible benefits package