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ServiceNow Developer
Guidehouse. Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing and developing ServiceNow solutions, with a strong focus on custom applications, workflows, and integrations. Proficient in collaborating with stakeholders to translate requirements into scalable technical solutions while ensuring high-quality implementations.
Highest-signal resume keywords
ServiceNow DevelopmentJavaScript ProficiencyPlatform AdministrationREST/SOAP API ExperienceServiceNow Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ModulesScriptingAutomationWorkflowsIntegrationsPlatform ConfigurationCode ReviewsTestingDeployment ActivitiesProblem Analysis
Soft Skills
Problem-SolvingCommunicationCollaborationTeamworkAdaptability
Tools & Technologies
MID ServerService PortalFlow DesignerIntegrationHubAgileDevOpsCI/CDAutomated Testing
Certifications & Qualifications
Certified Application DeveloperCertified System Administrator
Industry Keywords
IT Service ManagementEnterprise SolutionsPlatform CapabilitiesIncident ResolutionPerformance Optimization
Tech Stack
Tools & technologiesITSMJavaScriptServiceNowSOAP
About the role
Key responsibilities & impact- Design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities
- Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within ServiceNow
- Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
- Support ServiceNow platform administration, including incident resolution, problem analysis, troubleshooting, and performance optimization
- Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
- Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements
Requirements
What you’ll need- Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
- Strong experience developing on the ServiceNow platform in a senior developer or similar technical role
- Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration
- Proficiency with JavaScript and other relevant ServiceNow development tools and technologies
- Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations
- Strong problem-solving, communication, and collaboration skills
- Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting
- Active Secret clearance
- ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications (nice to have)
- Experience with REST/SOAP APIs, MID Server, Service Portal, Flow Designer, IntegrationHub, Agile, DevOps, CI/CD, automated testing, or enterprise-scale implementations (nice to have)
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
- Flexible benefits package