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Training Solution Consultant
Guidehouse. Help federal health clients strengthen workforce readiness, improve end-user proficiency, and support adoption of enterprise health information technology.
Posted 10/12/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $98,000 - $163,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering training and end-user support for Oracle Health Electronic Health Record systems, with a strong focus on user proficiency, workflow optimization, and effective communication. Capable of developing training materials and facilitating various learning modalities to enhance workforce readiness in healthcare environments.
Highest-signal resume keywords
Oracle Health Electronic Health Record (EHR) ExperienceTraining Material DevelopmentFacilitation and Presentation SkillsStakeholder ManagementMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training DeliveryWorkflow TrainingUser Proficiency AssessmentPerformance-Support SolutionsContent Development
Soft Skills
Communication SkillsInterpersonal SkillsCollaboration SkillsProblem-Solving Skills
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft ExcelMicrosoft SharePointMicrosoft Teams
Certifications & Qualifications
Public Trust Clearance
Industry Keywords
Federal Health ClientsEnd-User SupportHealthcare EnvironmentChange ManagementLearning Management Systems
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Help federal health clients strengthen workforce readiness, improve end-user proficiency, and support adoption of enterprise health information technology.
- Develop understanding of workflows, processes, systems, user populations, and training resources.
- Advise subject matter experts and training stakeholders on content updates.
- Develop and maintain training materials, FAQs, job aids, communications, and other user-facing resources.
- Participate in stakeholder meetings, communities of practice, office hours, and working sessions.
- Coordinate site-specific end-user support and refresher-training requests.
- Collaborate with local site contacts and support teams to deliver consistent training and end-user support.
- Facilitate instructor-led classes, virtual sessions, office hours, demonstrations, and drop-in support.
- Deliver or coordinate refresher training, targeted coaching, job aids, microlearning, and other learning-support resources.
- Select training modalities or performance-support solutions based on need urgency and complexity.
- Assess training gaps, recurring questions, user feedback, and adoption challenges.
- Validate user proficiency after training interventions.
- Track training activities, support themes, recurring issues, and user feedback; provide updates and recommendations.
- Recommend updates to training content and new user-support resources.
- Build relationships with end users, subject matter experts, training stakeholders, local sites, and program teams.
- Coordinate across stakeholder groups and support consistent end-user experiences.
- Support change-management and communications activities.
- Improve readiness, confidence, and adoption of Oracle Health Electronic Health Record workflows and related tools.
Requirements
What you’ll need- Minimum Bachelor's degree
- Minimum of THREE (3+) years of experience delivering training, facilitating workshops, or providing end-user support in a business, operational, technical, or healthcare environment.
- Experience with the Oracle Health (Cerner) Electronic Health Record (EHR), including end-user support, workflow training, adoption, optimization, system implementation, onboarding, maintenance training, or system-related process changes.
- Ability to translate complex clinical, operational, or system processes into clear, practical learning content and user guidance.
- Strong facilitation, presentation, written and verbal communication, and stakeholder management skills.
- Experience identifying learning needs and recommending appropriate training or performance-support solutions.
- Experience supporting federal government programs or healthcare organizations.
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, SharePoint, and Teams.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to work independently while collaborating effectively with clients, leadership, and cross-functional teams.
- Ability to obtain Public Trust clearance.
- Up to 25% travel required.
- Nice to have: experience supporting enterprise EHR implementations, process transformation, or large-scale change initiatives.
- Nice to have: experience with the Federal Electronic Health Record (FEHR).
- Nice to have: experience supporting the Department of Veterans Affairs or other federal civilian agencies, healthcare organizations, or large-scale technology modernization initiatives.
- Nice to have: experience developing or maintaining training materials, job aids, knowledge articles, FAQs, facilitator guides, or other performance-support resources.
- Nice to have: familiarity with learning management systems, virtual learning platforms, or knowledge management tools.
Benefits
Comp & perks- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
- Up to 25% travel allowance/arrangement