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Tech Stack
Tools & technologiesAWSAzureCloudDNSEC2FirewallsLinuxSMTPSwitchingTCP/IPVMware
About the role
Key responsibilities & impact- Administer, maintain, and support server and cloud infrastructure as directed by the client’s designated lead
- Provide systems build-out, documentation, support, and new environment and site deployments
- Deploy, configure, and maintain Windows Server, Active Directory, DNS, DHCP, Group Policy, file and print services, AWS, Azure, Microsoft 365, VPNs, load balancers, and firewall policies
- Perform system maintenance and upgrades, including service packs, patches, hot fixes, and security baselines
- Monitor system, platform, and network performance for availability and reliability
- Conduct resource monitoring, trending, capacity planning, and cloud cost and consumption reviews
- Administer backup, replication, and disaster recovery processes and participate in restore testing
- Automate recurring administrative tasks using PowerShell, Bash, or comparable scripting and infrastructure-as-code tooling
- Follow configuration and change management policies
- Collaborate with the security team on identity, endpoint, and cloud posture controls
- Provide escalation-level technical support within strict SLA windows
- Mentor junior administrators and support staff
- Contribute to runbooks, standards, and knowledge base documentation
- Travel occasionally to customer locations, estimated at 25% when needed
Requirements
What you’ll need- 5+ years of hands-on system administration experience in enterprise or managed services environments
- Expertise in Windows Server administration, including Active Directory, Group Policy, DNS, DHCP, certificate services, and MFA
- Hands-on experience administering AWS infrastructure, including EC2, S3, VPC, IAM, Route 53, and CloudWatch
- Secondary working knowledge of Microsoft Azure
- Proficiency administering Microsoft 365, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and Entra ID
- Working knowledge of routers, switches, and firewalls, including Cisco, Meraki, and Palo Alto
- Understanding of routing, switching, VPN technologies, TCP/IP, DNS, DHCP, SMTP, IMAP, POP3, and other communication protocols
- Experience with PowerShell or other scripting tools
- Experience with VMware vSphere or Hyper-V
- Strong familiarity with ITIL standards and maintaining compliance in regulated environments
- Knowledge of ticketing systems and ability to manage and resolve tickets promptly
- Availability for on-call rotation and scheduled after-hours maintenance
- Authorized to work in the US
- Bachelor's degree or an equivalent combination of education and relevant experience required
- Microsoft, AWS, or ITIL certifications are desired
- Experience with monitoring and observability tools is desired
- Familiarity with patch management and endpoint configuration is desired
- Experience with Linux systems administration is desired
- Experience with infrastructure-as-code and configuration management tooling is desired
- Exposure to backup and disaster recovery platforms is desired
Benefits
Comp & perks- Performance-based bonuses
- 401K
- Health insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- Paid holidays
- Paid time off
- Career growth and development opportunities
- Annual Values Awards
- Career coaching and mentoring
- Flexible work-life balance
- Team success and individual accomplishment recognition
