Account Manager – Southeast

GuidePoint Security

. Serve as the dedicated Account Manager for a specified Account Executive, helping maintain and grow business within assigned accounts .

Posted 10/30/2026full-timeRemote • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Inside Sales within the cybersecurity domain, with strong capabilities in customer relationship management, upselling, and leveraging vendor resources. Proficient in Salesforce.com and Microsoft Office, with a focus on effective communication and collaboration.

Highest-signal resume keywords

Inside Sales ExperienceCybersecurity KnowledgeSalesforce.com ProficiencyCustomer Relationship ManagementStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inside SalesCybersecuritySalesforce.comMicrosoft OfficeForecast ManagementQuote GenerationUpsellingRenewal ManagementOpportunity IdentificationAI-Enabled Tools

Soft Skills

Attention to DetailMultitaskingPositive AttitudeDrive for ResultsCollaboration

Industry Keywords

Account ManagementCustomer InquiriesVendor RelationshipsProfessional ServicesMarketing Communications

Tech Stack

Tools & technologies

Cyber SecuritySFDC

About the role

Key responsibilities & impact

Serve as the dedicated Account Manager for a specified Account Executive, helping maintain and grow business within assigned accounts
Respond to customer inquiries in a timely fashion and move them to resolution
Serve as liaison between customers, vendors, and GuidePoint resources
Develop and retain product, industry, vendor resource, and GuidePoint Security service knowledge
Develop and maintain relationships with key vendors and customers
Leverage vendor resources and relationships to bring value to customers
Increase call frequency and customer touchpoints
Manage open opportunities in existing accounts with AE guidance
Identify whitespace opportunities with customers and vendors
Represent the Account Executive at customer meetings as needed
Close renewal, upsell, and net-new sales cycles with AE guidance
Support upcoming renewals and identify upsell opportunities
Collaborate on marketing communications and targeted follow-up
Drive and sell GuidePoint Security Professional Services engagements
Assist with forecast management and internal strategic reporting
Use Salesforce.com to generate quotes and track open and renewal opportunities when required
Perform other assigned duties

Requirements

What you’ll need

Proven success in Inside Sales with cyber security experience required
Demonstrated ability to multitask, maintain outstanding attention to detail, and follow through on commitments
An unwavering positive attitude, strong drive for results, and ability to navigate ambiguity within a collaborative team environment
Strong written and verbal communication skills, with ability to communicate clearly and concisely via email, phone, and written documents
Experience with Salesforce.com and Microsoft Office required
Ability to work a flexible schedule required
Demonstrated willingness to learn and use AI-enabled tools
Up to 25% travel
Sedentary work
Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
U.S.-based work authorization/location requirement

Benefits

Comp & perks

Remote workforce primarily (U.S. based only)
Group Medical Insurance options: Zero Deductible PPO Plan with GuidePoint paying 90% of employee premiums and 70% of family premiums, or High Deductible Health Plan with HSA with GuidePoint paying 100% of employee premiums and 75% of family premiums
HSA contributions of $850 annually for employees or $1,750 annually for families
Group Dental Insurance with GuidePoint paying 100% of employee premiums and 75% of family premiums
12 corporate holidays
Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option
Mentorship and guidance opportunities
Some travel may be required