Sales Operations Specialist – Northwest

GuidePoint Security

. Support Regional Partners and Account Executives with sales and marketing efforts .

Posted 11/9/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer relationship management and sales support capabilities, with proficiency in Salesforce.com and Microsoft Office. Excels in managing multiple tasks under tight deadlines while maintaining a detail-oriented and organized approach.

Highest-signal resume keywords

Salesforce.com ExperienceCustomer Relationship Management (CRM)Strong Written And Verbal Communication SkillsCustomer Service/Sales Support ExperienceSolid Math Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce.comCustomer Relationship Management (CRM)Microsoft OfficeCalculating MarginsCalculating DiscountsCalculating PercentagesPipeline ReportingOrder ProcessingQuote GenerationForecast Analysis

Soft Skills

Self-MotivatedDetail-OrientedOrganizedAdaptable To AmbiguityPositive And Results-Driven

Certifications & Qualifications

High School DiplomaGEDAssociate Degree

Industry Keywords

IT Industry BackgroundTechnical Sales/SupportOutbound CallingRegional TravelVendor Relationships

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Support Regional Partners and Account Executives with sales and marketing efforts
Request quotes from vendors and distributors and generate customer quotes
Manage Salesforce.com opportunities, forecasts, and accurate pipeline reporting
Process and track orders
Respond promptly to internal and external inquiries
Suggest pricing and payment solutions while balancing customer needs and pricing policies
Liaise among customers, vendors, outside Sales Executives, Accounting, and Contracts
Develop and maintain relationships with key vendors and customers
Maintain product, industry, vendor-resource, and GuidePoint service knowledge
Attend regional forecast calls and perform pipeline analysis
Leverage resources and relationships to provide customer value
Analyze information and make decisions benefiting GuidePoint Security
Manage multiple tasks with shifting priorities and tight deadlines
Streamline processes and information with other GuidePoint teams
Ensure customer deliverables
Assist Marketing with planning and coordinating regional events, including sponsorships, invitations, and venue arrangements
Support new and renewal business in a quota-bearing environment

Requirements

What you’ll need

High School Diploma or GED required
3+ years in a customer service/sales support type role
Prior experience in Customer Relationship Management (CRM) software required
Intermediate level experience with Microsoft Office and Internet Navigation
Solid math skills, including calculating margins, discounts, and percentages
Strong written and verbal communication skills
Ability to work a flexible work schedule required
Ability to manage multiple tasks with shifting priorities and tight deadlines
Self-motivated, detail-oriented, organized, and strong follow-through
Positive, results-driven, adaptable to ambiguity, and open to constructive feedback
Demonstrated willingness to learn and use AI-enabled tools
Up to 15% regional travel required
Sedentary work
Substantial movement of wrists, hands, and/or fingers for a minimum of 8 hours a day
Close visual acuity for computer terminal use and/or extensive reading for a minimum of 8 hours a day
Associate Degree or equivalent from a two-year college or technical school preferred
IT industry background preferred
Salesforce.com experience preferred
Technical sales/support and outbound calling experience preferred

Benefits

Comp & perks

Remote workforce primarily (U.S. based only)
Group Medical Insurance options, including Zero Deductible PPO Plan and High Deductible Health Plan with HSA
GuidePoint pays 90% of employee PPO premiums and 70% of family PPO premiums
GuidePoint pays 100% of employee HDHP premiums and 75% of family HDHP premiums
HSA contributions of $850 annually for employees or $1,750 annually for families
Group Dental Insurance; GuidePoint pays 100% of employee premiums and 75% of family premiums
12 corporate holidays
Flexible Time Off (FTO) program
Healthy mobile phone and home internet allowance
Eligibility for retirement plan after 2 months at open enrollment
Pet Benefit Option
Mentorship and guidance opportunities
Some travel may be required for certain positions