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Business Analyst II – Marketing
Guild Mortgage. Gather, analyze, validate, and document business and system requirements for Marketing and Marketing Technology initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Business Analysis and Marketing Technology, with a strong focus on documentation, data analysis, and collaboration across cross-functional teams. Proficient in Agile methodologies and familiar with headless CMS architecture, GA4, and Google Tag Manager.
Highest-signal resume keywords
Business AnalysisMarketing TechnologyAgile MethodologiesGA4 and Google Tag ManagerHeadless CMS Architecture
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringUser Story DevelopmentProcess Flow DocumentationData Flow AnalysisSEO Requirements Understanding
Soft Skills
Analytical SkillsOrganizational SkillsCommunication SkillsCollaboration Skills
Tools & Technologies
Microsoft Office SuiteJiraConfluenceWikiThird-Party Software Applications
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Digital/WebMortgage Lending TechnologyComplianceRiskAgile SDLC
Tech Stack
Tools & technologiesCloudSDLCWordPress
About the role
Key responsibilities & impact- Gather, analyze, validate, and document business and system requirements for Marketing and Marketing Technology initiatives
- Translate marketing requests into problem statements, desired outcomes, user stories, and acceptance criteria
- Document content models, reusable content blocks, SEO fields, social-sharing fields, and governance needs
- Define business measurement needs, dataLayer requirements, GTM configuration needs, and GA4 reporting expectations
- Support requirements for websites, landing pages, forms, content publishing, tracking, analytics, accessibility, and third-party tools
- Document current-state and future-state workflows, process flows, data flows, and system dependencies
- Partner with Engineering to clarify APIs, integrations, data mapping, performance, caching, and dependencies
- Document errors, permissions, stale data, and other non-happy-path scenarios
- Collaborate with Marketing, Product, Engineering, QA, Compliance, vendors, and other stakeholders
- Recommend changes and enhancements based on analysis and evaluation
- Work under broad direction with considerable latitude for independent action
Requirements
What you’ll need- Bachelor's Degree directly related to the position or equivalent practical experience, preferred
- Minimum four years' experience in Business Analysis, Marketing Technology, Digital/Web, Product, Mortgage Lending Technology, Compliance, Risk, or related roles
- Experience working within Agile, Waterfall, or Hybrid SDLC methodologies
- Strong analytical skills with the ability to simplify complex workflows and requirements
- Ability to produce clear documentation, including requirements, user stories, acceptance criteria, process flows, data flows, and visual models
- Excellent written and verbal communication skills
- Strong organizational skills and ability to manage competing priorities in a fast-paced environment
- Ability to collaborate effectively with Marketing, Product, Engineering, QA, Compliance, vendors, and other cross-functional teams
- Working knowledge of headless CMS architecture, particularly WordPress serving content to a separately hosted front end
- Practical familiarity with GA4 and Google Tag Manager
- Understanding of SEO requirements for headless sites
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications
- Experience with Jira, Confluence, or similar tools preferred
- Commitment to company values
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- LTD insurance
- 401(k) with employer match
- Pleasant work environment
- Competitive compensation