Program Manager, EPMO

Guild Mortgage

. Lead an enterprise transformation workstream from discovery through execution .

Posted 10/16/2026full-timeRemote • United StatesSeniorLead💰 $124,139 - $150,553 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise transformation initiatives, program governance, and cross-functional collaboration. Proficient in managing complex projects with a focus on operational efficiency, AI enablement, and stakeholder alignment.

Highest-signal resume keywords

Enterprise Transformation LeadershipProgram Governance StructuresCross-Functional CollaborationJira And Smartsheet ProficiencyMortgage Technology Ecosystem Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementDependency ManagementRisk ManagementOperational AssessmentData-Driven SolutionsEnterprise Delivery MethodologiesModernization InitiativesAutomation ProcessesStrategic PlanningMilestone Reporting

Soft Skills

Outstanding Communication SkillsLeadership And CoachingProblem-SolvingOrganizational SkillsFacilitation Skills

Tools & Technologies

JiraSmartsheetMicrosoft Office SuiteCollaborative Cloud-Based ProgramsEnterprise Reporting Tools

Industry Keywords

Mortgage ServicingLoan OriginationFinancial ServicesHighly Regulated IndustriesEnterprise Lending Operations

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead an enterprise transformation workstream from discovery through execution
Establish and maintain program governance structures, execution frameworks, communication cadences, and reporting processes
Coordinate cross-functional collaboration across business, product, engineering, architecture, operations, data, and external partner teams
Drive early-stage discovery, research, solutioning, and operational assessment activities
Develop and maintain integrated program plans, dependency tracking, risk management processes, milestone reporting, and executive-level communications
Partner with internal and external stakeholders to align priorities, remove blockers, and ensure delivery across interconnected workstreams
Provide leadership, coaching, and guidance to project managers and cross-functional delivery teams
Facilitate strategic discussions, working sessions, and executive reviews
Support modernization, automation, AI enablement, operational efficiency, and scalable delivery initiatives
Use Jira and Smartsheet to manage program execution, reporting, and operational visibility
Generate insights and ideas on policies, processes, procedures, and efficiency
Contribute to strategic and operational plans
Solve complex, cross-functional organizational problems and implement changes
Make decisions impacting department, project, and program outcomes

Requirements

What you’ll need

Bachelor's Degree directly related to the position or equivalent, preferred
Minimum 10 years experience in program management, enterprise transformation, portfolio delivery, or large-scale strategic initiatives
Experience supporting mortgage servicing, loan origination, enterprise lending operations, or related mortgage technology ecosystems required
Experience within mortgage servicing, financial services, or highly regulated industries required
Proven experience leading complex enterprise modernization or transformation programs from concept through execution
Strong experience operating within highly matrixed environments with significant executive visibility and cross-functional coordination
Experience partnering directly with senior leadership, external vendors, and enterprise stakeholders
Experience building scalable processes, governance structures, and delivery frameworks
Strong understanding of enterprise delivery methodologies, dependency management, and program governance
Proficiency with Jira, Smartsheet, and enterprise reporting tools
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
Experience supporting AI enablement, operational automation, and enterprise modernization initiatives preferred
Ability to organize and manage multiple priorities simultaneously
Ability to lead cross-functional teams and drive alignment across stakeholders without formal reporting authority
Outstanding verbal, written, facilitation, and executive-level communication skills
Proven ability to analyze complex challenges, prioritize effectively, and develop strategic, data-driven solutions
Skilled at leading programs through ambiguity, overcoming resource constraints, and building alignment across cross-functional teams
Excellent verbal and written communication skills required
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required
Commitment to company values
Ability to operate standard office equipment and keyboards
Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions
Work Monday–Friday during the business week
Travel 5% or less

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
LTD insurance
401(k) with employer match
Pleasant work environment
Competitive compensation
Remote work majority of the time