Senior Default Business Analyst

Guild Mortgage

. Work with project sponsors to document objectives, identify stakeholders, communicate risks/issues and analyze scope .

Posted 10/15/2026full-timeRemote • United StatesSenior💰 $82,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Work with project sponsors to document objectives, identify stakeholders, communicate risks/issues and analyze scope
Elicit project requirements through brainstorming, interviews, document analysis and viewpoints
Write project requirements specifications and business rules using standard templates
Define quality attributes, constraints, external interfaces and nonfunctional requirements
Establish testing strategies and assess final programming changes
Identify cross-impacts of programming changes with Business Analysts
Document system changes, business rules, use cases and test scripts
Participate in peer reviews and inspections of requirements documents and work products
Support training programs and tools to increase system knowledge
Assist with developing servicing processes, scripts and correspondence templates
Decompose high-level business and user needs into functional requirements
Collaborate with VPs, Managers, Supervisors and Business Analysts on system fixes and project documentation
Represent requirements through flowcharts, diagrams and scenarios
Support business justification and prioritization of proposed requirements
Monitor industry regulation changes and recommend policy, procedure and system updates
Establish and continuously improve requirements practices
Liaise between IT and business teams, supporting QA, creating test cases, facilitating UAT and completing implementation validations
Develop data collection systems, data analytics and strategies to optimize statistical efficiency and data quality
Identify trends, assist with forecasts and explain unexpected data results
Provide exam, audit and monitoring support
Resolve issues escalated by junior-level teammates
Identify knowledge gaps and pursue learning opportunities
Mentor and guide less experienced professional staff
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree directly related to the position or equivalent, required
Minimum of eight years total relevant experience in Business or Mortgage Banking related role(s)
Professional Certification in Project Management
Bachelor's Degree in mortgage default and bankruptcy servicing, programming/system analysis, business process or project management
Analytical skills and ability to scrutinize complex work processes and streamline them
Modeling skills to represent requirements information graphically
Experience with Power BI, data modeling, table relationships and DAX
Ability to manage multiple tasks and prioritize workload
Ability to adapt to changing business requirements, technologies and project scope
Critical thinking and creativity
Understanding of software development methodologies, databases and programming languages
Experience handling large datasets, statistical analysis and identifying trends or anomalies
Experience in process improvements and business systems analysis within default, bankruptcy and REO preferred
Expert-level knowledge of conventional and government mortgage loan documents and related processes
Knowledge of federal debt collection laws, Federal Bankruptcy Laws, CFPB, FCRA and FDCPA requirements
Excellent verbal and written communication required
Ability to interview subjects, facilitate group discussions, gather information and report results
Proficiency with Microsoft Office Suite, Word, Excel, Wiki, Google Docs, collaborative cloud-based programs and third-party software applications
Ability to handle aggressive deadlines and multiple responsibilities
Ability to work independently and lead projects with strong attention to detail
Highly organized and detail-oriented; able to work in a fast-paced, metrics-driven environment
Ability to adhere to and apply established process protocols
Ability to work Monday–Friday during the business week

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D insurance
LTD insurance
401(k) with employer match
Pleasant work environment
Competitive compensation
Excellent benefits package
Equal Opportunity Employer