Area Manager

Gumro & Associates

. Manage $10M to $15M of revenue across an assigned geography .

Posted 9/30/2026full-timeRemote • United StatesSeniorLead💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing operations and revenue within the transportation sector, focusing on customer service excellence and financial performance. Proficient in monitoring KPIs, developing teams, and ensuring compliance with contractor requirements.

Highest-signal resume keywords

Revenue ManagementOperations ManagementCustomer Service PerformanceQuantitative AnalysisSix Sigma Green Belt Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transportation ManagementKPI MonitoringBudget ManagementDriver-Pay Activities ReviewMargin Improvement

Soft Skills

Effective CommunicationInterpersonal SkillsProactive Problem SolvingTrust and Credibility Establishment

Tools & Technologies

MS WordMS ExcelMS OutlookDatabase Software

Certifications & Qualifications

Six Sigma Green Belt Certification

Industry Keywords

TransportationIndependent Contractor ComplianceCustomer MetricsOperational IssuesCourier Resource Management

About the role

Key responsibilities & impact

Manage $10M to $15M of revenue across an assigned geography
Manage Operations Managers and On-Site Coordinators
Ensure transportation services exceed customer expectations and meet budgeted financial goals
Monitor customer service performance and resolve issues with immediate resolution and action plans
Ensure Operations Managers meet with clients and complete visit documentation
Meet with customers quarterly to assess service
Monitor company KPIs and customer metrics
Lead implementation of new business as needed
Monitor recruiting efforts and courier resource availability
Monitor Courier Job Acceptance Logs
Monitor independent-contractor compliance with contractual requirements
Ensure gross margin exceeds budgeted targets
Review and approve driver-pay activities
Identify and implement margin-improvement opportunities
Develop and coach direct reports through training and experiential learning
Monitor Operations Managers’ activities and effectiveness

Requirements

What you’ll need

High School Diploma or equivalent required
7+ years of experience in transportation
Proficient computer skills in MS Word, Excel, Outlook and database software
Ability to work from home with travel throughout assigned area as required
Ability to work additional hours to deal with operational issues when necessary
Maintain a valid driver’s license and clean, functional vehicle
Ability to lift up to 50 pounds on occasion
Ability to establish trust and credibility in the organization
Proactive and resourceful; able to work effectively in a fast-paced environment
Effective verbal and written communication skills
Demonstrated quantitative and analytical skills
Excellent interpersonal skills for driver and customer interactions
Ability to understand the independent contractor relationship
Six Sigma Green Belt Certification preferred
Associates or Bachelor’s degree preferred

Benefits

Comp & perks

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays
Paid Sick Time (for part-time positions)