Operations Coordinator

Gumro & Associates

. Coordinate operations to ensure company goals are met for assigned operations and clients .

Posted 10/22/2026full-timeMilwaukee • Wisconsin • United StatesMid-LevelSenior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare logistics, including HIPAA compliance and cold chain management, while effectively coordinating operations and maintaining compliance documentation. Strong organizational skills and attention to detail are essential for managing deliveries and ensuring client satisfaction.

Highest-signal resume keywords

Healthcare Logistics PracticesHIPAA ComplianceCold Chain RequirementsMicrosoft Office ProficiencySix Sigma Green Belt Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Route CoordinationInventory ManagementDelivery ExecutionCompliance DocumentationOperational Process Understanding

Soft Skills

Effective CommunicationAttention to DetailProactive Problem SolvingOrganizational SkillsRelationship Building

Tools & Technologies

Dispatch BoardsScanning ProceduresTemperature-Controlled Packaging

Certifications & Qualifications

Bloodborne Pathogens TrainingHAZMAT Transportation CertificationTemperature-Controlled Packaging Certification

Industry Keywords

Independent ContractorsHealthcare DeliverySupply Chain SupportClient-Specific ProtocolsTime-Critical Deliveries

About the role

Key responsibilities & impact

Coordinate operations to ensure company goals are met for assigned operations and clients
Participate in contracting activities for Independent Contractors providing delivery equipment and transporting products
Monitor dispatch boards for route coverage, driver check-ins, and on-time healthcare shipments, including STAT and temperature-sensitive deliveries
Coordinate route assignments and changes; communicate updates to Dispatch and Independent Contractors
Reconcile route sheets with shipment paperwork and resolve discrepancies
Provide real-time support to Independent Contractors and troubleshoot service issues
Arrange backup STAT coverage and address or escalate delivery delays, service interruptions, missing freight, client concerns, and compliance issues
Reroute or personally execute deliveries during emergencies or critical escalations
Receive, unpack, and inspect incoming shipments
Pick and pack orders according to shipment requirements
Review inventory and ensure stored assets are organized, accounted for, and undamaged
Inspect and document vehicle compliance, including insulation, refrigeration, and safety equipment
Verify Independent Contractor compliance with HIPAA, PPE, uniform, identification, and customer-specific protocols
Conduct cold-chain compliance checks and document temperature-controlled shipment conditions
Maintain chain-of-custody records, delivery confirmations, and compliance documentation
Complete daily client-specific service reports, compliance logs, route performance reports, and exception reports
Assist with sourcing and onboarding Independent Contractors
Maintain and track Independent Contractor insurance, licenses, and background-check documentation
Follow company procedures, safety guidelines, regulatory requirements, and customer requirements
Maintain a clean, safe, and organized work area
Perform other assigned duties

Requirements

What you’ll need

College Degree preferred OR High School Diploma/GED with equivalent relevant experience
Familiarity with healthcare logistics practices, including HIPAA compliance, cold chain requirements, proper handling of medical specimens, and time-critical deliveries
Ability to understand and follow software applications, scanning procedures, and related operational processes
Strong attention to detail and clear, effective communication with drivers, customers, and healthcare clients
Ability to independently plan, prioritize, and organize competing tasks and deadline-driven responsibilities
Proactive and resourceful in a fast-paced, time-sensitive healthcare delivery environment
Ability to develop and maintain business relationships with customers
Basic proficiency with Microsoft Office, including Outlook, Excel, and Word
Valid driver's license and a clean, functional vehicle
Ability to read small print
Ability to lift and move up to 75 pounds occasionally
Ability to work overtime as needed
Bloodborne Pathogens Training, HAZMAT Transportation, or Temperature-Controlled Packaging certifications are a plus
Previous healthcare logistics, courier services, or supply chain support experience preferred
Six Sigma Green Belt Certification preferred

Benefits

Comp & perks

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays
Paid Sick Time (for part-time positions)
Long-term career path development
Inclusive culture with a sense of belonging
Performance recognition