Operations Coordinator, Life Science

Gumro & Associates

. Coordinate operations to ensure company goals are met for assigned operations and clients .

Posted 10/22/2026full-timeElkridge • Maryland • United StatesMid-LevelSenior💰 $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational coordination and customer communication skills, ensuring compliance with delivery regulations and effective route management. Capable of maintaining business relationships while managing independent contractors and administrative tasks.

Highest-signal resume keywords

Route ManagementCustomer CommunicationOperational CoordinationTSA Security TrainingLife Science Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

MS Office ProgramsRoute CreationService ReportingCompliance MonitoringDelivery Scheduling

Soft Skills

ProactiveResourcefulIndependent JudgmentOrganizational SkillsRelationship Building

Tools & Technologies

Dispatch BoardEC-Mobile

Certifications & Qualifications

TSA Security Threat AssessmentLife Science CertificationsSix Sigma Green Belt Certification

Industry Keywords

Independent ContractorsDelivery ServicesCustomer RegulationsOperational Goals

About the role

Key responsibilities & impact

Coordinate operations to ensure company goals are met for assigned operations and clients
Participate in contracting activities for Independent Contractors providing delivery equipment and transport products
Monitor route coverage, IC check-in, customer communication, and on-time route execution
Create routes according to customer requirements and communicate dispatch changes
Monitor the dispatch board to ensure requested delivery times are met
Communicate delays and problems to customers and the dispatch department
Ensure ICs use the vehicle type requested by customers
Ensure compliance with IC login procedures and EC-mobile
Assist ICs with issues while under dispatch
Arrange STAT coverage for customers as needed
Restructure routes to ensure on-time execution
Ensure contracted delivery services comply with customer regulations
Assist with contracting ICs
Complete daily service reports and administrative reports/paperwork
Follow up with ICs to ensure paperwork is current
Ensure ICs wear required uniform shirts and visible ID badges
Perform other assigned duties

Requirements

What you’ll need

Basic MS Office Programs (Outlook, Excel, and Word) experience required
Proactive and resourceful; ability to work effectively in a fast-paced environment
Independent judgment to plan, prioritize, and organize competing or deadline-driven tasks
Valid driver’s license and clean, functional vehicle
Ability to develop and maintain meaningful business relationships with customers
Ability to lift up to 50 pounds on occasion
Ability to work overtime as necessary
College Degree or a High School Diploma with equivalent combination of education and experience
Successful completion of a TSA Security Threat Assessment and all required TSA security training before unescorted access to regulated cargo
Required Life Science certifications obtained and maintained within ninety (90) days of hire
Six Sigma Green Belt Certification preferred
Available to work extra hours, weekends, and holidays preferred

Benefits

Comp & perks

401(K)
Health Insurance
Disability/Life Insurance
Paid Time Off (PTO)
Paid Holidays
Paid Sick Time (part-time positions)
Career development and long-term career paths
Inclusive culture with employee voice and belonging
Overtime availability