Employee Relations Partner

Gusto

. Serve as a trusted advisor and strategic partner to frontline managers and skip-levels .

Posted 9/18/2026full-timeDenver • California • United StatesJuniorMid-Level💰 $88,000 - $118,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Employee Relations and HR best practices, with a strong focus on conflict resolution, performance management, and compliance with employment laws. Capable of balancing employee experience with business needs while maintaining thorough documentation and providing actionable insights based on ER metrics.

Highest-signal resume keywords

Employee Relations ManagementHR Best PracticesConflict ResolutionCross-Functional CollaborationCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsPerformance ManagementInvestigationsDisciplinary Action PlansHR RegulationsAnalytical SkillsDocumentationEmployment LawsAI Tools Utilization

Soft Skills

CommunicationInterpersonal AbilitiesSound JudgmentDiscretionComposure Under Pressure

Industry Keywords

Workplace Conflict ResolutionPerformance ExpectationsLegal ComplianceOrganizational Risk AssessmentSystemic Risk Identification

About the role

Key responsibilities & impact

Serve as a trusted advisor and strategic partner to frontline managers and skip-levels
Navigate complex, high-stakes employee matters with sound judgment and care
Manage employee concerns and workplace conflict resolution through investigations, disciplinary action plans, and mediated conversations
Coach and support managers on performance expectations, feedback, development needs, performance management plans, and offboarding
Maintain current knowledge of HR regulations and ensure adherence to Gusto policies and legal requirements
Partner with Legal and People Partners to assess organizational risk and determine actions on escalated cases
Balance employee experience with business and legal risk in ambiguous situations
Maintain thorough and legally defensible documentation across ER cases
Identify case patterns and surface systemic risks to People leadership
Provide a connection between the business and People Team within the shared services model

Requirements

What you’ll need

Minimum 2-4 years in an Employee Relations or HR Business Partner role
Proven experience in HR
Experience handling complex, sensitive Employee Relations matters with discretion, sound judgment, and composure under pressure
Ability to hold multiple stakeholder interests simultaneously while keeping fairness and equity at the center
Track record of cross-functional collaboration with Legal teams on escalated employee issues
Exceptional knowledge of HR best practices, employment laws, and industry trends
Strong coaching and mentoring skills
Excellent communication and interpersonal abilities
Demonstrated analytical skills to interpret ER metrics and propose actionable insights
AI-forward mindset and willingness to use AI tools relevant to the role while protecting sensitive employee information
Formal education or training in interpersonal communication skills such as facilitated conversation or mediations, non-violent communication, counseling, or coaching (nice to have)
Experience working in a globally distributed company (nice to have)

Benefits

Comp & perks

Competitive base pay
Health insurance
401(k)
HR services
Equity (RSUs)
Full-time employee benefits
Hybrid work arrangement
Reasonable accommodations for qualified individuals with disabilities and disabled veterans
Secure, reliable, and consistent internet connection when approved to work from a location other than a Gusto office