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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales and account management, with a strong focus on driving expansion revenue through effective customer outreach and collaboration. Proficient in utilizing Salesforce and AI-powered tools to optimize sales processes and achieve monthly ARR targets.
Highest-signal resume keywords
Consultative Sales ExperienceSalesforce ProficiencyAI Integration SkillsHigh-Velocity Sales SuccessExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Consultative SalesAccount ManagementUpsellingCross-SellingSalesforceAI IntegrationSales Engagement ToolsCustomer OutreachData AnalysisRevenue Growth
Soft Skills
CommunicationNegotiationTime ManagementCollaborationFeedback Delivery
Tools & Technologies
SalesforceAI-Powered WorkflowsSales Engagement Tools
Industry Keywords
Expansion RevenueCustomer InsightsConsultative CallsIncremental ARR TargetsOutbound Outreach
About the role
Key responsibilities & impact- Drive expansion revenue through inbound and outbound customer outreach
- Execute multi-touch call and email outreach cadences
- Conduct at least 6 consultative calls daily to identify upsell and cross-sell opportunities
- Prospect within Gusto’s existing customer base
- Demonstrate additional product value using knowledge of the People Platform
- Update Salesforce with detailed notes and track opportunities
- Collaborate with Sales, Product, and Marketing to optimize messaging
- Own and achieve a monthly ARR quota through upsells and cross-sells
- Use AI-powered workflows daily and provide feedback to improve tools and processes
- Make approximately 60 dial attempts per day and send personalized follow-up emails
- Participate in daily huddles with the PE to review priorities and top-priority opportunities
- Collect customer insights to refine outreach strategies and product messaging
- Contribute to approximately $109,000 in monthly incremental ARR targets
Requirements
What you’ll need- 3+ years in consultative sales or account management focused on expansion
- Proven success in a high-velocity sales environment managing numerous customer interactions
- Proficiency in Salesforce and modern sales engagement tools
- Excellent communication, negotiation, and time-management skills
- Proven, day-to-day experience integrating AI into work across writing, research, preparation, and summarization
- Track record of giving clear, useful feedback that helps improve tools and processes
- Ability to work from an approved location with a secure, reliable, and consistent internet connection
- AI fluency relevant to the role, assessed during the interview process
Benefits
Comp & perks- Competitive base pay
- Health insurance
- 401(k)
- Equity (RSUs)
- Hybrid work arrangement
- Secure, reliable, and consistent internet connection required when working outside a Gusto office
- Reasonable accommodations for qualified individuals with disabilities and disabled veterans
