Senior Creative Program Manager

Gusto

. Serve as the primary point of contact for Marketing, PMM, Legal, and R&D stakeholders .

Posted 10/8/2026full-timeUnited StatesSenior💰 $146,000 - $211,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex, multi-channel integrated campaigns and project management infrastructure, with a strong focus on stakeholder communication and process optimization. Proficient in utilizing AI-enabled tools for project tracking and creative production logistics.

Highest-signal resume keywords

Project ManagementStakeholder CommunicationAI-Enabled Tools OptimizationCreative Production CoordinationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementWorkback Schedule ManagementMulti-Channel Campaign ManagementVendor Relationship ManagementRisk IdentificationFeedback ConsolidationAgile MethodologyCreative Production LogisticsTask Tracker DevelopmentAI Tools Usage

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationComfort in Ambiguity

Tools & Technologies

NotionAI-Enabled Project InfrastructureBrand Studio Dashboard

Industry Keywords

Creative ProductionMarketingBrand ManagementCompliance ReviewStakeholder Management

About the role

Key responsibilities & impact

Serve as the primary point of contact for Marketing, PMM, Legal, and R&D stakeholders
Run daily and weekly project updates, unblock work, and escalate issues when needed
Build and maintain creative workback schedules and keep project sources of truth current
Manage vendor and agency relationships end to end, including contractor paperwork, purchase orders, onboarding, access, and production coordination
Own legal and compliance review pipelines, including submitting requests and managing feedback
Identify risks and dependencies early and escalate them to leadership
Schedule and run internal critiques, stakeholder reviews, and leadership sign-offs
Consolidate feedback for the creative team
Coordinate production logistics for shoots, agency staffing, on-site support, and stakeholder management
Help build, optimize, and maintain AI-enabled project infrastructure, including the Brand Studio dashboard and task tracker
Run retrospectives and drive process improvements, templates, rituals, and workflow automations

Requirements

What you’ll need

5–7 years of experience in creative, marketing, or brand production/project management
Hands-on experience managing multiple active projects, stakeholders, and vendors simultaneously
Experience managing complex, multi-channel integrated campaigns with multiple channel owners, approval checkpoints, and parallel workstreams
Experience building and maintaining workback schedules and/or project hubs
Experience standing up, optimizing, or driving adoption of project management infrastructure such as dashboards and task trackers
Familiarity optimizing and maintaining AI-enabled tools and designing systems from scratch
Hands-on, daily use of AI tools for drafting, synthesis, and status updates
Comfort operating in ambiguity and shifting scope in an agile, fast-changing environment
Strong written and verbal communication
Interest in running retrospectives and improving processes through templates, rituals, and workflow automations
Expertise using Notion is a plus

Benefits

Comp & perks

Competitive base pay
Health insurance
401(k)
Equity (RSUs)
Flexible work arrangement for approved non-office locations
Equal opportunity employment
Reasonable accommodations for qualified individuals with disabilities and disabled veterans
Secure, reliable, and consistent internet connection required when working outside a Gusto office