Senior Staff Software Engineer – Pricing and Packaging

Gusto

. Lead technical design and architecture for Gusto’s Commerce Platform, including the product catalog, promotion engine, subscription, and entitlement systems .

Posted 9/19/2026full-timeSan Francisco • California • United StatesSenior💰 $223,000 - $278,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading technical design and architecture for large-scale backend platforms, with a strong focus on commerce, subscription management, and service reliability. Proficient in mentoring engineers and driving cross-functional collaboration to enhance platform performance and adoption.

Highest-signal resume keywords

Technical LeadershipLarge-Scale Backend SystemsAPI DesignSLO Definition and ManagementAI Tool Utilization

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software EngineeringRubyJavaPythonGoDistributed SystemsService ReliabilityTechnical Roadmap DevelopmentIncident ResponsePost-Mortem Analysis

Soft Skills

MentoringCommunication

Tools & Technologies

GitHub CopilotClaude CodeAutomated TestingData-Driven Diagnostics

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceBachelor’s Degree in Engineering

Industry Keywords

Commerce PlatformProduct CatalogPromotion EngineSubscription ManagementEntitlement SystemsPricingPackaging

Tech Stack

Tools & technologies

Distributed SystemsJavaPythonRubyGo

About the role

Key responsibilities & impact

Lead technical design and architecture for Gusto’s Commerce Platform, including the product catalog, promotion engine, subscription, and entitlement systems
Partner with product management and cross-functional engineering teams to define the technical roadmap and drive platform adoption
Drive end-to-end delivery of complex projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration
Mentor and grow engineers through design reviews, code reviews, and hands-on technical coaching
Leverage AI tools such as code assistants, automated testing, and data-driven diagnostics to accelerate engineering velocity
Own and improve platform observability, reliability, and performance; define and track SLOs, lead incident response, and drive blameless post-mortems
Collaborate with marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts

Requirements

What you’ll need

10+ years of software engineering experience
At least 2 years in a tech lead or staff engineer role setting technical direction for a team
Mastery in at least one programming language, such as Ruby, Java, Python, or Go
Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging
Strong command of distributed systems, API design, and service reliability practices
Experience defining and meeting SLOs in production environments
Demonstrated ability to work effectively with AI tools such as GitHub Copilot or Claude Code
Proven track record of leading cross-functional technical initiatives and aligning engineering, product, and business stakeholders
Excellent written and verbal communication skills
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Benefits

Comp & perks

Competitive base pay
Health insurance
401(k)
Equity (RSUs)
Secure, reliable, and consistent internet connection required when working from an approved non-office location
Hybrid work arrangement with office work approximately 2-3 days per week for employees based in San Francisco, Denver, or New York City