Staff Product Designer

Gusto

. Own design end to end within a specific domain, from framing ambiguous problems to shipping high-craft, accessible experiences .

Posted 10/15/2026full-timeUnited StatesLead💰 $146,000 - $222,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end product design, particularly in creating AI-enabled experiences while effectively collaborating with cross-functional teams. Proficient in systems thinking and contributing to design systems within high-trust domains such as fintech and B2B SaaS.

Highest-signal resume keywords

End-To-End Product DesignAI Experience DesignSystems ThinkingCollaboration Across TeamsB2B SaaS Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DesignAI-Enabled Experience DesignPrototypingDesign SystemsUser ResearchInteraction DesignService DesignHigh-Stakes Domain ExperienceError Handling in AI0→1 Strategy Development

Soft Skills

CollaborationCommunicationJudgmentAdaptabilityProblem-Solving

Tools & Technologies

AI ToolsPrototyping ToolsDesign Software

Industry Keywords

FintechB2B SaaSComplianceHealthcareFinancial ServicesLegal

About the role

Key responsibilities & impact

Own design end to end within a specific domain, from framing ambiguous problems to shipping high-craft, accessible experiences
Shape goals, priorities, and roadmap with Product Managers and engineering leads
Translate ambiguous 0→1 strategy into clear scopes, flows, and interaction patterns
Design thoughtful AI experiences that represent uncertainty, surface errors gracefully, preserve customer agency, and determine when a human should intervene
Lead or partner on customer research, competitive audits, and hypothesis-driven exploration
Raise the craft and systems bar and evolve Gusto's design system
Work in fast cycles, use AI tools, prototype, ship to customers, and refine direction based on learnings
Drive design decisions within the product quartet across Product, Engineering, and Design
Support product organizations including Money, Banking, and HR Experiences

Requirements

What you’ll need

6+ years of product design experience owning and shipping end-to-end work
Strong craft across web
Experience designing AI-enabled or conversational experiences shipped to real users
Ability to handle uncertainty, errors, and human override in AI experiences
Comfort with ambiguity and 0→1 work
Strong systems thinking and experience using and contributing to a design system
Judgment to evaluate and direct AI outputs
Strong collaboration and communication across design, product, engineering, and data
Experience in B2B SaaS, fintech, or another high-trust domain is ideal
Experience in a high-stakes or regulated domain, fintech, financial services, HR, compliance, legal, or healthcare is a bonus
Hands-on experience designing AI-driven or agentic product experiences is a bonus
Service-design fluency across two-sided or multi-stakeholder products is a bonus
Experience leading a team's shift to AI-native workflows is a bonus
Background contributing to AI governance, evaluation practices, or AI experience design patterns is a bonus

Benefits

Comp & perks

Competitive base pay
Health insurance
401(k)
Equity (RSUs)
Flexible work arrangements, including hybrid and fully remote options when approved
Reasonable accommodations for qualified individuals with disabilities and disabled veterans
AI tools and evolving AI fluency support as part of work practices