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Senior Manager – IT Infrastructure
Haemonetics. Lead the strategy, delivery, security, reliability, and continuous improvement of enterprise infrastructure services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enterprise infrastructure services, including cloud and on-premises environments, while ensuring security, reliability, and continuous improvement. Proven ability to lead teams, develop strategic roadmaps, and manage budgets in alignment with business objectives.
Highest-signal resume keywords
Cloud Infrastructure ManagementIT Service ManagementTeam Leadership and DevelopmentBudget and Contract ManagementCybersecurity Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Infrastructure OperationsCloud PlatformsVirtualizationBackup and RecoveryDisaster RecoveryCapacity PlanningInfrastructure AutomationMonitoringIdentity and Access ManagementService-Level Objectives
Soft Skills
Strategic ThinkingClear CommunicationCollaborationCustomer OrientationSound Judgment
Tools & Technologies
Microsoft AzureAmazon Web ServicesVeeamLinuxVMwarePDQ
Certifications & Qualifications
ITILMicrosoft CertificationAWS Certification
Industry Keywords
Regulated EnvironmentsLife SciencesHealthcareInfrastructure TransformationContinuous Improvement
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityITSMLinuxVMware
About the role
Key responsibilities & impact- Lead the strategy, delivery, security, reliability, and continuous improvement of enterprise infrastructure services
- Manage infrastructure operations across cloud and on-premises environments, including compute, storage, customer-facing hosting platforms, data centers, backup and recovery, and end-user technology services
- Develop and execute a multi-year infrastructure roadmap aligned with business priorities, enterprise architecture, cybersecurity requirements, and financial objectives
- Own availability, performance, scalability, and supportability of cloud, network, server, storage, identity, collaboration, backup, disaster recovery, and endpoint services
- Establish service-level objectives, operational metrics, monitoring, incident response, problem management, change management, capacity planning, patching, lifecycle management, and continuous-improvement practices
- Partner with information security, risk, privacy, and compliance teams to implement controls, remediate vulnerabilities, support audits, and maintain secure configurations
- Lead cloud adoption, automation, standardization, technical-debt reduction, and modernization initiatives while optimizing performance, resilience, and cost
- Maintain tested backup, disaster recovery, and business continuity capabilities; define recovery objectives and coordinate exercises and remediation
- Hire, coach, develop, and retain infrastructure professionals; establish objectives, accountability, succession plans, and development opportunities
- Own budgets, forecasts, licensing, asset lifecycle plans, contracts, sourcing activities, and supplier performance
- Communicate service health, risks, priorities, and investment needs to technical and nontechnical leaders
- Maintain standards, procedures, architecture documentation, support models, inventories, and decision records
- Provide executive-level coordination during critical incidents, ensure timely communications, and drive root-cause analysis and corrective actions
Requirements
What you’ll need- Bachelor’s degree in IT, computer science, engineering, or a related field, or equivalent practical experience
- Relevant certifications such as ITIL, Microsoft, AWS, Veeam, Linux, PDQ or VMware
- Experience with Microsoft Azure, Amazon Web Services, or comparable cloud platforms and hybrid infrastructure
- Experience supporting regulated and controlled environments, such as life sciences or healthcare
- 10+ years of progressive experience in IT infrastructure, operations, engineering, or service delivery across cloud and on-premises environments
- 5+ years in a people-management role, including talent development and team leadership
- Strong knowledge of networking, compute, storage, virtualization, identity and access management, enterprise collaboration, backup and recovery, monitoring, endpoint management, and infrastructure automation
- Experience leading IT service management and infrastructure operations and complex infrastructure transformations
- Proven ability to manage budgets, forecasts, contracts, and external providers
- Strategic thinking and disciplined execution
- Customer and business orientation
- Sound judgment, ownership, and accountability
- Clear communication and stakeholder influence
- Risk awareness and continuous improvement
- Collaboration across technical and business teams
- May require participation in an on-call escalation rotation and availability outside normal business hours
- Periodic travel may be required to company sites, data centers, or supplier locations
Benefits
Comp & perks- Discretionary annual bonus for non-sales roles
- Eligibility for the Company’s long-term incentive plan
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- Flexible time off for salaried employees
- Three to five weeks’ vacation annually for hourly employees, based on tenure
- Up to 64 hours annually of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits