Sales Executive

Haier Europe

. Manage inbound service calls from customers .

Posted 9/18/2026full-timeRemote • United KingdomMid-LevelSenior💰 £30,818 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing inbound customer service calls and promoting insurance products while ensuring FCA regulatory compliance. Proven ability to build rapport, identify sales opportunities, and deliver exceptional customer service in a remote contact center environment.

Highest-signal resume keywords

Telephone-Based Sales ExperienceFCA Regulatory ComplianceSales Target AchievementCustomer Relationship ManagementInsurance Product Knowledge

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ExperienceInsurance Product PromotionCustomer Needs AssessmentUpselling TechniquesRegulatory Compliance

Soft Skills

Customer Rapport BuildingOutstanding Customer ServiceTeam CollaborationEffective Communication

Tools & Technologies

Display Screen Equipment (DSE)

Certifications & Qualifications

Disclosure and Barring Service (DBS) Check

Industry Keywords

FCA-Regulated EnvironmentExtended Warranty InsuranceContact Centre Operations

About the role

Key responsibilities & impact

Manage inbound service calls from customers
Promote and upsell extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status
Assess customer needs and information to identify and recommend the most appropriate insurance product
Ensure full FCA regulatory compliance when setting up extended warranties
Handle inbound customer enquiries
Build rapport with customers
Identify sales opportunities
Deliver outstanding customer service that drives results
Work remotely as part of a high-performing contact centre team

Requirements

What you’ll need

Previous sales experience within a telephone-based sales role
Familiarity with working toward sales targets
Sales experience preferably within an FCA-regulated environment
Must reside within a 70-mile radius of the Warrington offices (WA3 6XG)
Required to attend a 3-day on-site induction at the Training Activation Centre in Warrington
Must complete a full Display Screen Equipment (DSE) assessment
Satisfactory Disclosure and Barring Service (DBS) check required as part of pre-employment screening

Benefits

Comp & perks

Commission
Fully remote working
All equipment provided
Working only 1 in 4 weekends
37.5 hours per week on a set shift pattern, with no late working; contact centre closes at 6pm
Staff discounts on products and a range of retailers, entertainment, holidays, days out and more
Discounted gym membership
Enhanced family leave policies
Up to 6% pension contribution
4x Life Cover
Training support schemes to aid your development
Enhanced sick pay policy
Employee Assistance Programme
Travel arrangements and accommodation support for the 3-day on-site induction, if required