Haier Europe

Sales

• Manage inbound service calls from customers
• Promote and upsell extended warranty insurance products to non-core brand customers under Haier Europe’s approved representative status
• Assess customer needs and information to identify and recommend the most appropriate insurance product
• Ensure full FCA regulatory compliance when setting up extended warranties
• Handle inbound customer enquiries
• Build rapport with customers
• Identify sales opportunities
• Deliver outstanding customer service that drives results
• Work remotely as part of a high-performing contact centre team

Sales Executive