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ESG Support Analyst IV
Halliburton. Provide remote technical support services to external and internal users of Landmark environments and applications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in providing technical support for software applications across multiple domains, with a strong focus on troubleshooting, data quality review, and custom installations. Capable of mentoring analysts and contributing to software enhancements and product development.
Highest-signal resume keywords
Technical Support ServicesTroubleshootingCustom InstallationsData Quality ReviewMentoring Analysts
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software Applications KnowledgeData FormattingApplication FunctionalityGeoscienceEngineeringComputer Science
Soft Skills
Problem SolvingCommunication
Tools & Technologies
Halliburton Knowledge Bases
Industry Keywords
Domain SciencesSoftware Product EnhancementsRemote SupportEnd-User Workflows
About the role
Key responsibilities & impact- Provide remote technical support services to external and internal users of Landmark environments and applications
- Support complex, unusual, or novel issues via telephone, email, and electronic channels
- Troubleshoot issues and review data quality
- Replicate end-user workflows and understand software functionality
- Propose solutions that meet immediate objectives and optimize software usage
- Contribute subject-matter expertise to software product enhancements and new product development
- Support custom installations, configurations, unusual data formatting, and unusual application functionality/workflows
- Escalate unresolvable issues to Research and Development
- Leverage Halliburton knowledge bases and guidance from technical experts
- Mentor and provide direction to Level I, II, and III analysts
Requirements
What you’ll need- Undergraduate degree required
- Minimum of 10 years' experience
- Knowledge of multiple domain sciences
- Knowledge of software applications in multiple domains
- Knowledge of using software applications across multiple domains
- Experience with custom installations and configurations
- Experience with unusual data formatting and application functionality/workflows
- Concentration in geoscience, engineering, or computer science preferred
- Ability to troubleshoot and review data quality
- Full-time availability
Benefits
Comp & perks- Investing in employees and empowering them to develop themselves and their careers
- Competitive compensation commensurate with experience