eCommerce Specialist

HALO Branded Solutions

. Own the performance and growth of a portfolio of live client online stores.

Posted 10/23/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce performance management, leveraging analytics to drive actionable insights and improve customer experience. Proficient in coordinating cross-functional teams to deliver solutions and optimize online store growth.

Highest-signal resume keywords

ECommerce ManagementGoogle Analytics (GA4)Conversion Rate Optimization (CRO)Client ReportingUser Experience Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital AnalyticsPerformance TrackingData AnalysisRecommendation DevelopmentPortfolio Management

Soft Skills

Excellent CommunicationOrganizational SkillsProactive Problem SolvingClient-Facing ConfidenceDetail Oriented

Tools & Technologies

Analytics DashboardsUser Experience ToolsSEO Concepts

Certifications & Qualifications

Bachelor's Degree in MarketingBachelor's Degree in BusinessBachelor's Degree in Information TechnologyBachelor's Degree in Analytics

Industry Keywords

Online StoresCustomer JourneyMerchandisingPromotionsSite Behavior

About the role

Key responsibilities & impact

Own the performance and growth of a portfolio of live client online stores.
Track store performance, analyze analytics, identify what is working and what is not, and provide recommendations to improve customer experience and business growth.
Partner with account managers, web content, and technical support teams to move approved work forward, track commitments, surface blockers, and escalate risks.
Lead promotions and launches from setup through launch, review outcomes, measure impact, and capture lessons learned.
Oversee performance and growth recommendations for assigned eCommerce stores.
Build, maintain, and review analytics dashboards tracking traffic, conversion, revenue, average order value, search behavior, and user engagement.
Identify trends, friction points, opportunities, risks, and anomalies.
Review site feedback and user experience data to identify usability issues, broken paths, and confusing journeys.
Make data-backed recommendations for content, merchandising, navigation, promotions, and user experience.
Tell each store's performance story, including what happened, why, customer implications, and next steps.
Lead client meetings and incoming webstore requests, scope standard or custom solutions, and explain scope, effort, and timeline.
Coordinate delivery from intake through completion, including team engagement, build, QA, launch, progress monitoring, and follow-through.
Prepare performance summaries, insights, visuals, and recommendations for quarterly business reviews (QBRs).
Share insights and successful ideas across the portfolio and with peers.
Align attention, cadence, and reporting with each client's tier and priority.
Perform other duties as assigned.

Requirements

What you’ll need

3+ years of experience in eCommerce, digital analytics, account management, or a related field working with online stores or digital programs.
Strong analytical skills and experience with analytics platforms such as Google Analytics (GA4).
Ability to turn data into clear, actionable insight and performance stories.
Experience making and prioritizing recommendations to improve conversion, user experience, and revenue, including conversion rate optimization (CRO).
Understanding of eCommerce fundamentals, including merchandising, promotions, navigation, search, and the online customer journey.
Ability to scope requests into solutions, distinguish standard offerings from custom work, and coordinate delivery through QA and launch.
Strong understanding of customer experience, design, content, and site behavior.
Ability to independently manage a portfolio, stay organized across multiple accounts, and meet deadlines with minimal direction.
Resourceful and proactive, with sound prioritization and escalation judgment.
Excellent written and verbal communication skills and confidence in client-facing conversations.
Ability to explain performance and recommendations to non-technical audiences.
Ability to partner with cross-functional teams and hold others accountable for follow-through.
Familiarity with quarterly business reviews (QBRs) or client reporting is a plus.
Familiarity with site feedback or user experience tools and basic SEO concepts is a plus.
Highly detail oriented and organized, able to manage multiple priorities and deadlines accurately.
Ability to work independently under minimal supervision and collaboratively within a cross-functional team.
Ability to work under pressure and meet deadlines; occasional overtime may be required for launches or critical issues.
Bachelor's degree in marketing, business, information technology, analytics, or a related field, or an equivalent combination of education and experience.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Career advancement opportunities and internal promotions
Learning from industry leaders
Leadership experiences
Recognition awards convertible into gift cards, trips, concerts, and merchandise
Reasonable accommodations for individuals with disabilities