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Service Technician
Hamilton Medical. Perform repairs, calibrations, and preventative maintenance of Hamilton Medical ventilation products in a service center environment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in performing repairs, calibrations, and preventative maintenance of Hamilton Medical ventilation products, while providing exceptional technical support and documentation. Proficient in using diagnostic tools and adhering to quality assurance standards in a service center environment.
Highest-signal resume keywords
Repairs And CalibrationsTechnical Phone SupportDiagnostic Equipment UsageQuality Assurance StandardsBiomedical Electronics Technology
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RepairsCalibrationsPreventative MaintenanceRoot Cause AnalysisBasic Understanding Of VentilationDocumentation Of ServicesTraining Non-Technical PersonnelAbility To Lift 75 Pounds
Soft Skills
Excellent Written CommunicationExcellent Verbal CommunicationCustomer Interface Skills
Tools & Technologies
OscilloscopeFlow AnalyzerElectrical Safety TesterGauges
Certifications & Qualifications
Associate Degree In ElectronicsBiomedical Electronics Technology Certificate
Industry Keywords
Service Center EnvironmentGood Manufacturing Practices (GMP)Personal Protective EquipmentHospital Biomedical Experience
About the role
Key responsibilities & impact- Perform repairs, calibrations, and preventative maintenance of Hamilton Medical ventilation products in a service center environment
- Provide professional, courteous technical phone support for customers nationwide
- Support customers, sales teams, and clinical staff before and after sales
- Use hand tools and diagnostic equipment, including an oscilloscope, flow analyzer, electrical safety tester, and/or gauges
- Report problems and perform root cause analysis on instrument failures
- Provide accurate and timely documentation of services performed
- Help the Service Coordinator track and expedite depot repairs
- Follow quality assurance standards, practices, and good manufacturing practices (GMP)
- Maintain a safe and orderly work area
- Travel overnight in rare cases to support large projects
- Perform other duties as assigned
Requirements
What you’ll need- Associate degree in electronics, biomedical electronics technology, or certificate from an accredited electronics school, or equivalent combination of education and experience
- Basic understanding of ventilation
- Excellent written and verbal communication skills
- Ability to interface and communicate well with customers
- Ability to train non-technical personnel on highly technical material
- Ability and willingness to work in a safety-conscious manner
- Ability to exert up to 75 pounds of force occasionally and/or negligible force frequently or constantly to lift, carry, push, pull, or otherwise move objects
- Must pass drug and background screens
- Preferred: experience working in a service center and/or production environment
- Preferred: experience using an oscilloscope, flow analyzer, electrical safety tester, and/or gauges
- Preferred: previous hospital biomedical experience or basic understanding of ventilation
- May be required to wear Personal Protective Equipment
Benefits
Comp & perks- Competitive compensation
- Medical, dental, and vision insurance
- Paid vacation time
- Paid sick time
- Disability insurance
- 401(k)
- Tuition reimbursement
- Personal Protective Equipment provided by employer
- Opportunities for professional growth