Floating Teller, Full Time

Hancock Whitney

. Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement .

Posted 9/28/2026full-timeDiamondhead • Mississippi • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in client engagement, cash handling, and compliance with banking regulations. Proficient in risk management and operational standards while maintaining strong client relationships.

Highest-signal resume keywords

Cash Handling ExperienceClient Relationship ManagementSales and Referral SkillsRisk Management ComplianceOperational Standards Adherence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cash HandlingAccount MaintenanceFraud DetectionOperational Loss ManagementLoan Payment ProcessingCheck CashingDeposit ProcessingMoney Order HandlingATM Banking SolutionsBalancing Cash Drawer

Soft Skills

Problem ResolutionPersonalized EngagementStress ManagementEffective CommunicationTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Banking LawsBank Secrecy ActFinancial Center OperationsRisk MitigationCompliance Standards

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement
Handle deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments
Respond to account maintenance and service charge inquiries
Build, maintain, and grow client relationships through personalized interactions and outbound phone calls
Educate clients on mobile, online, and ATM banking solutions
Refer clients to internal business partners based on identified financial needs
Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing
Assist with fraud detection, hold placement, supervisory overrides, and operational loss management
Uphold risk management, compliance, security, professionalism, and operational standards
Manage lobby traffic by greeting, engaging, and directing clients
Perform research, special projects, and other duties assigned by management

Requirements

What you’ll need

High School diploma or GED required
6 months of cash-handling, retail, or teller experience required
Previous sales and referral experience strongly preferred
Must comply with all applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act
Ability to work Financial Center hours, including weekends and evenings, and to travel as required
Ability to work under stress and meet deadlines
Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions