Floating Teller, Full Time

Hancock Whitney

. Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.

Posted 9/22/2026full-timeGulfport • Mississippi • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client engagement, cash handling, and compliance with banking regulations. Proficient in risk management and operational procedures while maintaining high standards of professionalism and service.

Highest-signal resume keywords

Cash Handling ExperienceClient Relationship ManagementSales and Referral SkillsRisk Management ComplianceOperational Loss Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

DepositsWithdrawalsCheck CashingCredit Card AdvancesMoney OrdersLoan PaymentsFraud DetectionAccount MaintenanceWorkstation PreparationBalancing

Soft Skills

Problem ResolutionPersonalized EngagementAbility to Work Under StressEffective CommunicationClient Education

Tools & Technologies

Mobile Banking SolutionsOnline Banking SolutionsATM Banking Solutions

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Bank Secrecy ActFederal Banking RegulationsRisk MitigationCompliance StandardsRetail Banking

Tech Stack

Tools & technologies

Vault

About the role

Key responsibilities & impact

Deliver exceptional client interactions emphasizing accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
Handle deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
Respond to account maintenance and service charge inquiries.
Build, maintain, and grow client relationships through personalized interactions and outbound phone calls.
Educate clients on mobile, online, and ATM banking solutions.
Refer clients to internal business partners based on identified financial needs.
Support opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
Assist with fraud detection, hold placement, supervisory overrides, and operational loss management.
Uphold risk management, compliance, security, professionalism, and workstation organization standards.
Manage lobby traffic by greeting, engaging, and directing clients.
Perform research, special projects, and other duties assigned by management.

Requirements

What you’ll need

High School diploma or GED required.
6 months of cash-handling, retail, or teller experience required
Previous sales and referral experience strongly preferred.
Must comply with all applicable federal, state, and local banking laws and regulations, including the Bank Secrecy Act.
Ability to work Financial Center hours, including weekends and evenings, and to travel as required.
Ability to work under stress and meet deadlines
Ability to lift/move/carry approximately 50 pounds if required to perform the essential job functions.

Benefits

Comp & perks

Equal Opportunity/Affirmative Action employment practices
Reasonable accommodation for lifting requirements where applicable