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Software Engineer 2 – ServiceNow Developer
Hancock Whitney. Design, develop, test, and maintain software applications, services, and system integrations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software development, including proficiency in programming languages such as Java, C#, Python, and JavaScript, along with a strong understanding of APIs, application integrations, and Agile methodologies. Capable of analyzing technical requirements, troubleshooting issues, and mentoring junior developers while adhering to cybersecurity and regulatory compliance standards.
Highest-signal resume keywords
Software Development Lifecycle (SDLC)API Development and IntegrationAgile MethodologiesProgramming Languages (Java, C#, Python, JavaScript)Troubleshooting and Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software DevelopmentAPI DevelopmentApplication IntegrationUnit TestingIntegration TestingTechnical DocumentationDatabase ManagementQuery OptimizationCI/CD ProcessesDevOps Practices
Soft Skills
Analytical SkillsCollaborationTeamworkCommunicationMentoring
Tools & Technologies
Cloud-Based ApplicationsSource ControlAutomated TestingEmerging TechnologiesDevelopment Tools
Industry Keywords
CybersecurityData PrivacyRegulatory ComplianceEnterprise ApplicationsSoftware Architecture
Tech Stack
Tools & technologiesCloudCyber SecurityJavaJavaScriptPythonSDLC
About the role
Key responsibilities & impact- Design, develop, test, and maintain software applications, services, and system integrations
- Analyze business and technical requirements and translate them into functional software solutions
- Develop, enhance, and support APIs, interfaces, and application integrations
- Create efficient, maintainable, and scalable code in accordance with established development standards
- Perform unit testing, integration testing, and support user acceptance testing activities
- Troubleshoot and resolve application defects, performance issues, and production incidents
- Participate in code reviews and recommend improvements to software quality and development practices
- Develop and maintain technical documentation, including specifications, diagrams, and support procedures
- Collaborate with cross-functional teams to implement new features and technology enhancements
- Support software deployments, release activities, and post-implementation reviews
- Monitor application performance and identify opportunities for optimization and automation
- Adhere to cybersecurity, data privacy, and regulatory compliance requirements
- Participate in Agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement
- Provide guidance and technical assistance to Software Engineer I team members
- Stay current with emerging technologies, software development tools, and industry best practices
Requirements
What you’ll need- 3-5 years of professional software development experience
- Experience developing, testing, and supporting enterprise applications
- Experience working with software development lifecycle (SDLC) methodologies
- Experience with databases, APIs, web services, and application integrations
- Experience working within Agile or Scrum environments
- Experience supporting cloud-based applications and DevOps practices preferred
- Proficiency in one or more programming languages such as Java, C#, Python, JavaScript, or comparable technologies
- Working knowledge of application design, software architecture, and development best practices
- Understanding of relational databases, query optimization, and data integration concepts
- Knowledge of source control, automated testing, and CI/CD processes
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to effectively communicate technical concepts to both technical and non-technical stakeholders
- Ability to manage multiple priorities and deliver assignments with minimal supervision
- Strong collaboration and teamwork skills
- Ability to mentor junior developers and contribute to team knowledge sharing
- Ability to work under stress and meet deadlines
- Ability to travel if required to perform the essential job functions
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions