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Treasury Service Client Support Representative
Hancock Whitney. Provide customer service and support for Treasury Management products and services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Treasury Management products and services, providing exceptional customer service and support while ensuring compliance with banking regulations. Proficient in managing multiple tasks and communicating effectively with customers and internal teams.
Highest-signal resume keywords
Treasury Products & Services ExperienceCustomer Service FocusBanking ExperienceMicrosoft Office ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Treasury ManagementBanking ProductsCustomer TrainingFraud Issue CommunicationProcess Compliance
Soft Skills
Written CommunicationVerbal CommunicationTask ManagementStress Management
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft Word
Industry Keywords
Bank Secrecy ActFederal RegulationsState RegulationsLocal Regulations
About the role
Key responsibilities & impact- Provide customer service and support for Treasury Management products and services
- Support commercial customers and internal associates through incoming calls, emails, and Teams messages
- Provide customer training for Treasury Management products and services
- Communicate with Lines of Business on system and fraud issues impacting customers
- Perform daily responsibilities relating to servicing the Treasury Management customer base for new product and service offerings
- Comply with applicable federal, state, and local banking and industry laws and regulations, including the Bank Secrecy Act
Requirements
What you’ll need- High school diploma or general education degree (GED) required
- 1-2 years of banking experience including customer service focus
- 1 year of Treasury Products & Services experience, preferred
- Basic understanding of banking products and services
- Strong attention to detail and ability to follow processes and guidelines
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Good written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Ability to travel if required to perform the essential job functions
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hancock Whitney Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1899 🏥 Healthcare 📦 Logistics 🏦 Banking Healthcare
- Logistics
- Banking Hancock Whitney is a financial services company offering a range of personal, business, and commercial banking services. The company provides checking and savings accounts, loans, credit cards, currency exchange, and comprehensive digital banking services for individuals and businesses. Additionally, Hancock Whitney offers commercial loans, equipment finance, asset-based lending, treasury management, and payment solutions. Their wealth management services include private banking, investment management, trust services, and financial planning. Hancock Whitney is committed to community involvement and supports various social and environmental initiatives. The company is dedicated to delivering excellent customer service, backed by over a century of experience in the financial industry. Treasury Service Client Support Representative 🔥 57 minutes ago 🏢 New Orleans – Onsite ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨🎓 No degree required 👻 Ghost score 13% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Provide customer service and support for Treasury Management products and services
- Support commercial customers and internal associates through incoming calls, emails, and Teams messages
- Provide customer training for Treasury Management products and services
- Communicate with Lines of Business on system and fraud issues impacting customers
- Perform daily responsibilities relating to servicing the Treasury Management customer base for new product and service offerings
- Comply with applicable federal, state, and local banking and industry laws and regulations, including the Bank Secrecy Act 🎯 Requirements
- High school diploma or general education degree (GED) required
- 1-2 years of banking experience including customer service focus
- 1 year of Treasury Products & Services experience, preferred
- Basic understanding of banking products and services
- Strong attention to detail and ability to follow processes and guidelines
- Proficient in Microsoft Office (Excel, Outlook, Word)
- Good written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Ability to travel if required to perform the essential job functions
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs