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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Enterprise SaaS sales and account management, with a strong focus on customer relationship development and value demonstration. Proficient in managing customer success initiatives and driving growth through upselling and cross-selling strategies.
Highest-signal resume keywords
Enterprise SaaS Sales ExperienceAccount ManagementQuota AttainmentSales Presentation SkillsCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Renewal ProposalsForecastingAccount PlanningData AnalysisValue DemonstrationCustomer Success StrategiesUpsellingCross-SellingHigh-Growth Business OperationsExecutive Engagement
Soft Skills
Relationship BuildingCommunicationProfessionalismCollaborationProblem-Solving
Tools & Technologies
HandshakeHR TechnologyHigher Education Technology
Industry Keywords
Customer LifecycleQuarterly Business ReviewsCustomer LoyaltyFortune 1000 CompaniesEvangelical Sale
About the role
Key responsibilities & impact- Own a set book of existing employer partners from onboarding through renewal
- Renew, upsell, and cross-sell premium employer partners with an emphasis on growth
- Position Handshake’s value proposition around customers’ key business issues
- Develop relationships with senior executives at Director, SVP, VP, and C-suite levels
- Create ways to engage executives throughout the customer lifecycle and demonstrate value
- Partner with the Employer Customer Success Team to drive customer adoption and success
- Manage and present data- and value-driven Quarterly Business Reviews
- Encourage customers to participate in Handshake events and marketing materials
- Manage customer loyalty and serve as internal advocate and escalation point
- Identify and develop scalable account management tools and methodologies
- Help scale internal processes for hundreds of premium employers
- Become an expert in Handshake, HR technology, and higher education technology
Requirements
What you’ll need- At least 2+ years of sales experience in Enterprise SaaS sales or Account Management
- 5+ years in a closing and quota carrying role
- Experience preparing renewal proposals, forecasting, and account planning
- Strong history of quota attainment and excellent performance on a high-reaching team
- Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies
- Experience managing customer relationships alongside a Customer Success team
- Experience using usage, data and results to demonstrate value and justify expansion
- Polished and professional sales presentation skills
- Experience operating in a high-growth business environment
- Must be willing to travel as needed for customer engagements
- Candidates within commuting distance of the SF or NYC office are expected to be onsite 3 days a week
- Must be authorized to work lawfully in the United States for Handshake
Benefits
Comp & perks- Equity in a fast-growing company
- 401(k) match
- Competitive compensation
- Financial coaching
- Paid parental leave
- Fertility benefits
- Parental coaching
- Medical, dental, and vision
- Mental health support
- $500 wellness stipend
- $2,000 learning stipend
- Ongoing development
- Internet allowance
- Commuting benefits
- Free lunch and gym in the SF office
- Flexible PTO
- 15 holidays + 2 flex days
- Team outings
- Referral bonuses