FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Customer Success and Strategic Consulting within B2B SaaS environments, with a strong focus on relationship building, data-driven decision-making, and delivering tailored solutions to meet employer needs.
Highest-signal resume keywords
Customer Success ExperienceStrategic ConsultingAccount ManagementData-Driven Decision MakingTraining and Consultation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Early Talent RecruitingHandshake SolutionsProcess ImprovementWorkflow DevelopmentROI Strategy
Soft Skills
Relationship BuildingFacilitationCommunicationStakeholder EngagementCollaboration
Tools & Technologies
Handshake ProductB2B SaaS PlatformsData Analytics Tools
Industry Keywords
High GrowthAITech CompanyCustomer EngagementExternal Stakeholders
About the role
Key responsibilities & impact- Partner with Enterprise employer partners to help them achieve hiring goals
- Drive adoption across recruiting teams and ensure customers see value in the Handshake product
- Serve as a strategic partner and long-term point of contact for employer partners
- Establish and nurture relationships with senior stakeholders
- Align with employers on business objectives
- Set up key workflows and processes based on unique employer needs
- Provide expert consultation and training to employer partners
- Translate customer business needs into Handshake solutions
- Use data to inform decisions and refine early talent recruiting ROI strategies
- Collaborate with Sales, Success, Account Management, Support, Education/University Partnerships, Marketing, Insights, Product, User Research, Enablement, and RevOps
- Provide process improvement solutions to create team efficiencies
- Report to the Senior Manager of Enterprise Customer Success
Requirements
What you’ll need- Minimum of 4-6 years of experience in Customer Success, Strategic Consulting, or Account Management within a high growth B2B SaaS, AI, or tech company
- Ability to develop relationships with senior customer stakeholders and understand business goals, objectives, and needs
- Ability to provide consultation and training on early talent, Handshake best practices, and workflows
- Ability to establish relationships with external stakeholders and translate business needs into Handshake solutions
- Ability to leverage data for decision-making and early talent recruiting ROI strategies
- Comfort facilitating meetings and delivering product training with external customers
- High degree of technical aptitude
- Willingness to travel as needed for customer engagements
- Must be willing to work onsite 3 days a week if within commuting distance of the San Francisco or New York City office
Benefits
Comp & perks- Equity in a fast-growing company
- 401(k) match
- Competitive compensation
- Financial coaching
- Paid parental leave
- Fertility benefits
- Parental coaching
- Medical, dental, and vision
- Mental health support
- $500 wellness stipend
- $2,000 learning stipend
- Ongoing development
- Internet allowance
- Commuting benefits
- Free lunch/gym in the SF office
- Flexible PTO
- 15 holidays + 2 flex days
- Team outings
- Referral bonuses