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Hanger, Inc.

Client Support Specialist

Hanger, Inc.

. Perform basic claim scrubs .

Posted 9/23/2026full-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in insurance claim processing, including data entry, verification, and documentation for prior authorizations. Possesses strong communication skills and a commitment to patient-centered care while maintaining productivity and attention to detail.

Highest-signal resume keywords
Insurance VerificationClaim ProcessingData EntryMedical Office ExperienceAdvanced Computer Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claim ScrubsPrior Authorization SubmissionClaim Status CheckingReport GenerationInsurance Portal Management
Soft Skills
Detail OrientedProfessional CommunicationMulti-taskingCollaborationIntegrity
Certifications & Qualifications
Valid Driver’s License
Industry Keywords
OrthoticsProstheticsAccounts ReceivablesPatient-Centered CareClient Partner Specifications

About the role

Key responsibilities & impact
  • Perform basic claim scrubs
  • Input data into insurance portals
  • Perform preliminary and in-depth (code specific) insurance verifications
  • Prepare documentation for prior authorization submission
  • Check claim status per client partners’ specifications
  • Mail paper claims
  • Investigate and report on claim denials
  • Conduct follow-up phone calls to insurance companies to manage accounts receivables
  • Run monthly reports as specified by the client partners
  • Communicate clearly and efficiently with team members
  • Take on additional roles as professional development and training is completed
  • Perform other tasks assigned by the Leadership Team as needed

Requirements

What you’ll need
  • High school diploma required
  • Minimum of 1-2 years of prior medical office experience required
  • Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
  • Detail oriented
  • Professional verbal and written communication skills
  • Ability to multi-task and maintain productivity
  • Advanced computer skills
  • Knowledge of Orthotics and Prosthetics (preferred)
  • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships
  • Keep the patient at the center of everything that you do, building lifelong trust
  • Foster open collaboration and constructive dialogue with everyone around you
  • Continuously innovate new solutions, influencing and responding to change
  • Focus on superior outcomes, and calibrate work processes for outstanding results

Benefits

Comp & perks
  • Competitive Compensation Packages
  • 8 Paid National Holidays & 4 additional Floating Holidays
  • PTO that includes Vacation and Sick time
  • Medical, Dental, and Vision Benefits
  • 401k Savings and Retirement Plan
  • Paid Parental Bonding Leave for New Parents
  • Flexible Work Schedules and Part-time Opportunities
  • Generous Employee Referral Bonus Program
  • Mentorship Programs- Mentor and Mentee
  • Student Loan Repayment Assistance by Location
  • Relocation Assistance
  • Regional & National traveling CPO/CO/CP opportunities
  • Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest