Director of Operations

Hanger, Inc.

. Provide operational leadership for Chattanooga manufacturing operations, including Machine Shop, Assembly, and other Production Support functions.

Posted 9/22/2026full-timeChattanooga • Tennessee • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational leadership within manufacturing environments, focusing on lean manufacturing principles, continuous improvement, and regulatory compliance. Proven ability to drive performance metrics, employee engagement, and cross-functional collaboration to achieve business objectives.

Highest-signal resume keywords

Lean ManufacturingOperational ExcellenceContinuous ImprovementBudget ManagementTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Manufacturing OperationsKPI AchievementRoot-Cause AnalysisQuality StandardsCost Performance

Soft Skills

CommunicationCoachingTeam-BuildingCollaborationEmployee Engagement

Tools & Technologies

FDA ComplianceISO 13485OSHA Regulations

Industry Keywords

Operational LeadershipProduction SupportPerformance ManagementTalent DevelopmentSafety Compliance

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Provide operational leadership for Chattanooga manufacturing operations, including Machine Shop, Assembly, and other Production Support functions.
Execute operational plans contributing to business growth, customer satisfaction, quality objectives, and cost performance.
Lead daily, weekly, and monthly operating reviews to monitor performance, identify risks, and drive accountability.
Ensure achievement of KPIs related to safety, quality, productivity, on-time delivery, inventory, and cost performance.
Drive operational excellence initiatives to improve throughput, reduce waste, increase efficiency, and optimize resource utilization.
Establish ownership and accountability for operational results across functional areas.
Partner with cross-functional leaders to remove barriers and improve production performance.
Build, develop, and coach a high-performing team of managers, supervisors, and team leads.
Establish a culture of accountability, continuous improvement, collaboration, and employee engagement.
Conduct talent reviews and development activities; identify and develop high-potential employees.
Ensure consistent performance management and accountability practices.
Partner with Human Resources on workforce planning, employee relations, organizational development, and talent acquisition.
Ensure operations meet production schedules, quality standards, and customer requirements.
Implement manufacturing best practices, lean manufacturing principles, and continuous improvement initiatives.
Support compliance with FDA, ISO 13485, OSHA, and other applicable regulatory requirements.
Partner with Quality leadership on quality systems, corrective actions, and continuous improvement.
Drive root-cause analysis and long-term corrective actions.
Manage labor plans, departmental spending, and cost improvement initiatives.
Monitor and improve labor efficiency, overhead absorption, inventory performance, and cost of goods sold.
Provide input on capacity, staffing, and capital investment requirements.
Contribute to business cases for capital investments, automation, equipment upgrades, and resource needs.
Support the Regional Vice President of Operations in executing initiatives and achieving business objectives.
Lead initiatives improving scalability, operational maturity, and cross-functional alignment.
Maintain operating rhythms and communication processes to improve decision-making and organizational alignment.
Contribute to facility planning and operational readiness.
Promote a safe work environment and culture of safety.
Oversee facility maintenance, equipment reliability, preventive maintenance programs, and site infrastructure investments.
Maintain environmental, health, and safety compliance.
Lead initiatives improving workplace conditions, efficiency, and employee experience.

Requirements

What you’ll need

Bachelor's degree in Engineering, Manufacturing, Operations Management, Business, or related field, or equivalent combination of education and experience.
8+ years of progressive experience leading managers and multi-functional operations teams.
Experience supporting manufacturing operations in a regulated, quality-driven environment.
Strong understanding of lean manufacturing, operational excellence, and continuous improvement methodologies.
Proven success driving operational performance, employee engagement, and organizational change.
Experience managing budgets, resource allocation, and operational performance metrics.
Strong leadership, communication, coaching, and team-building skills.
Ability to keep the patient at the center of everything that you do, building lifelong trust.
Ability to foster open collaboration and constructive dialogue with everyone around you.
Ability to continuously innovate new solutions, influencing and responding to change.
Ability to focus on superior outcomes and calibrate work processes for outstanding results.

Benefits

Comp & perks

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest