Entry-level Medical Receptionist, Spanish/English Bilingual

Hanger, Inc.

. Welcome people as they enter the clinic receptionist/front desk .

Posted 9/30/2026full-timeNorth Miami Beach • Florida • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong communication skills and proficiency in managing patient interactions at the front desk, including appointment scheduling and insurance verification. Familiarity with medical terminology and front office procedures is essential for effective patient support and record maintenance.

Highest-signal resume keywords

Customer Service ExperienceMedical Front Office ProceduresElectronic Healthcare Records ManagementStrong Communication SkillsAlpha Filing System Understanding

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient RegistrationInsurance VerificationData EntryMedical TerminologyAppointment Scheduling

Soft Skills

Interpersonal SkillsWritten CommunicationOral Communication

Tools & Technologies

Windows-Based SoftwareOffice EquipmentFacsimile MachineCalculatorPostage Machine

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

HealthcareReceptionist DutiesPatient Experience ProgramsMedical Reimbursement

About the role

Key responsibilities & impact

Welcome people as they enter the clinic receptionist/front desk
Communicate anticipated wait times and/or delays
Check in patients, including verification of demographic and insurance information, at the front desk
Complete patient registration for walk-in patients at the reception desk
Collect patient out-of-pocket responsibilities, including deductibles, copays, and co-insurance
Schedule patients’ next appointments at checkout, including cast and measure, delivery, follow-up, or prosthetic care plan appointments
Act as a concierge of Hanger clinic services, including assisting with patient experience programs, support groups, and other resources
Assist the RCM team as needed in obtaining missing or additional information from patients
Maintain accurate and complete electronic healthcare records

Requirements

What you’ll need

High school diploma or equivalent combination of education and experience required
Less than one year of customer service, administrative or related experience required
Experience in a receptionist position or experience with medical front office procedures preferred
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
Strong interpersonal, oral (including telephone) and written communication skills
Ability to key 30 words per minute with accuracy required
Ability to work with handicapped individuals
Understanding of Alpha filing system
Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred
Ability to use a computer, including Windows-based software and e-mail
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred; Hanger will administer the Talent Sorter as part of the selection process

Benefits

Comp & perks

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee