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Bodily Injury Claims Adjuster
Hankey Group. Manage a dedicated inventory of personal auto bodily injury claims .
Posted 10/1/2026full-timeLos Angeles • California • United StatesJunior💰 $60,000 - $75,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing personal auto bodily injury claims, including investigation, negotiation, and resolution processes. Proficient in analyzing liability under California law and maintaining regulatory compliance throughout the claims cycle.
Highest-signal resume keywords
Personal Auto Claims ExperienceBodily Injury Claims ExperienceCalifornia Claims Handling ExperienceStrong Investigation SkillsNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims ManagementLiability InvestigationCausation AnalysisDamage AssessmentMedical Record ReviewSettlement NegotiationLitigated Claims HandlingSubrogation IdentificationDocumentation SkillsRegulatory Compliance
Soft Skills
Independent ManagementCommunication Skills
Tools & Technologies
Microsoft OfficeClaims Management Systems
Industry Keywords
California LawComparative NegligenceLarge Loss ReportsDefense Counsel CoordinationSIU Referrals
About the role
Key responsibilities & impact- Manage a dedicated inventory of personal auto bodily injury claims
- Investigate, evaluate, negotiate, and resolve bodily injury claims
- Investigate liability, causation, and damages
- Review medical records and supporting injury documentation
- Establish and maintain appropriate reserves
- Negotiate settlements with claimants and attorneys
- Analyze liability and comparative negligence issues under California law
- Draft Large Loss Reports for high exposure claims
- Intake and summarize lawsuits
- Coordinate to retain defense counsel when necessary
- Handle and monitor litigated claims
- Attend mediations as needed
- Identify subrogation opportunities and SIU referrals when appropriate
- Maintain accurate claim documentation and regulatory compliance
- Own files through the full claims cycle, from investigation through resolution
Requirements
What you’ll need- 1–3+ years of personal auto claims experience
- Bodily Injury claims experience preferred
- California claims handling experience preferred
- Property Damage adjusters seeking advancement into BI are encouraged to apply
- Strong investigation, negotiation, and documentation skills
- Ability to manage claim inventory independently
- Experience with Microsoft Office and claims management systems
- Bilingual Spanish is a plus
- Ability to investigate liability, causation, and damages
- Knowledge of California law regarding liability and comparative negligence
- Ability to review medical records and supporting injury documentation
- Ability to establish and maintain appropriate reserves
- Ability to negotiate settlements with claimants and attorneys
- Ability to handle and monitor litigated claims and coordinate defense counsel when necessary
Benefits
Comp & perks- Medical, Dental, and Vision benefits
- Supplemental life insurance policies for you and your dependents
- Long term disability insurance
- Flexible Spending Account (FSA)
- Employer paid life insurance
- Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
- Metro-link Reimbursement (Onsite- CA employees)
- Career Path Opportunities
- Onsite Gym with group Yoga and Pilates classes (Onsite- CA employees)
- UKG Wallet (access to your pay before payday)
- Tickets at Work- Discounts on parks, museums, movie tickets and much more
- AT&T Wireless Discounts
- Midway Rent a Car- Rental car Discounts
- Dell Member Purchase Program
- Hybrid/remote work options indicated in the posting