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Hanover

Middle Market Underwriting Technician

Hanover

. Support Middle Market Underwriters on new business submissions and renewal accounts .

Posted 10/3/2026full-timeUnited StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates proficiency in commercial lines underwriting, including risk selection, exposure analysis, and loss analysis, while providing exceptional customer service and building agency relationships. Capable of self-managing workload to meet underwriting goals and service standards.

Highest-signal resume keywords
Commercial Lines Underwriting KnowledgeRisk SelectionExposure AnalysisCustomer Service OrientationEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Underwriting ProfitabilityCoverage ImplicationsLoss AnalysisEndorsement ProcessingRenewal Preparation
Soft Skills
Problem SolvingService OrientationResponsivenessSelf-Management
Certifications & Qualifications
Associate’s Degree Preferred
Industry Keywords
Middle Market UnderwritingCommercial LinesService MetricsUnderwriting Technician Best PracticesAgency Relationships

About the role

Key responsibilities & impact
  • Support Middle Market Underwriters on new business submissions and renewal accounts
  • Collaborate directly with Underwriters and the Underwriting Technician leader
  • Provide customer service support for agents and underwriters, including escalation and rush requests
  • Develop familiarity with underwriting profitability, Renewal Book quality, and authority levels
  • Understand service metrics, workflows, and Underwriting Technician best practices
  • Build agency relationships and service experience
  • Participate in ongoing training to build proficiency
  • Apply fundamental underwriting concepts, including risk selection, exposure and hazard identification and control, coverage implications, pricing, and loss analysis
  • Process endorsements within authority and refer those outside authority to the Middle Market Underwriter
  • Organize Renewal Book accounts outside authority by initiating renewal preparation
  • Gather information through communication with agents, claims adjusters, and risk solution representatives

Requirements

What you’ll need
  • Associate’s degree preferred and/or 1-2 years of commercial lines experience
  • Ability to develop understanding of basic exposure/control analysis and coverage
  • Basic commercial lines underwriting knowledge working with over $50,000 in premiums
  • Awareness of how the various roles/functions fit together and the importance of each
  • Ability to problem solve and leverage available resources
  • Service oriented with a high level of responsiveness
  • Ability to self-manage workload to meet underwriting goals and service standards
  • Communicates effectively with internal and external partners both verbally and in written communications

Benefits

Comp & perks
  • Hybrid arrangement
  • Full-time, non-exempt role
  • Ongoing training with peers and UT leadership