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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business acumen and technical expertise in business applications, with a focus on insurance products and Specialty Lines. Proven ability to collaborate effectively with business and IT partners while leading project teams and mentoring colleagues.
Highest-signal resume keywords
Business AnalysisProject ManagementAgile MethodologyInsurance Products KnowledgeAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements DocumentationTechnical Requirements AnalysisQA DeliverablesBusiness Acceptance TestingProcedural Improvements
Soft Skills
Strong Communication SkillsRelationship BuildingSelf-ManagementPlanning and OrganizationFlexibility
Certifications & Qualifications
Bachelor’s Degree in Related Field
Industry Keywords
Specialty LinesInsurance ProductsBusiness ApplicationsIT CollaborationProject Methodologies
About the role
Key responsibilities & impact- Serve as a primary contact for questions about how systems work from business and technical perspectives
- Research, collect, prioritize, document, and communicate business needs and requirements
- Develop relationships with business partners and demonstrate knowledge of business applications and products
- Partner with business units and IT to support business applications
- Collaborate with business partners, project team members, IT colleagues, and external vendors to clarify business problems, outcomes, and scope
- Provide technical expertise across Specialty Lines and Infrastructure technology business units
- Research and apply innovative best practices and recommend procedural improvements with the BA Center of Excellence and PMO
- Mentor team members and lead project teams in providing business context and ensuring QA deliverables and business acceptance testing success
- Act as project lead on small to medium-sized projects and technology-driven initiatives
- Collect, analyze, and document business and technical requirements
- Participate in planning sessions to improve business processes or Specialty Lines products
- Support requirements design, testing, and implementation
- Identify business priorities and advise business partners on options and technical limitations
- Apply knowledge of basic systems within Hanover’s technology portfolio
Requirements
What you’ll need- Bachelor’s degree in a related field or equivalent required
- +5 Years of relevant work experience
- Strong business acumen; knowledge of insurance products preferred, ideally with Specialty experience
- Ability to continuously learn and engage with business partners regarding scope and business value
- Experience participating across multiple project methodologies: agile, waterfall, iterative
- Ability to effectively collaborate with business and IT partners and foster strong relationships
- Analytical thinking and ability to apply analytical techniques
- Strong written and verbal communication skills
- Thorough information seeking, in-depth research, and ability to ask probing questions
- Strong self-management, planning, organization, flexibility, and ability to maintain performance under stress
Benefits
Comp & perks- Full-time, exempt role
- Hybrid/Flex work arrangement eligible out of Worcester, MA or Howell, MI
- Fully remote arrangement eligible