Customer Service Coordinator

Hapag-Lloyd AG

. Handle customs activities, including export/import manifests and in-bond handling .

Posted 10/19/2026full-timeJeddah • Saudi ArabiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs activities, including managing customs declarations and handling export/import manifests. Possesses strong communication skills in English and a working knowledge of MS Office and FIS.

Highest-signal resume keywords

Customs Declarations ManagementExport/Import Manifest HandlingFIS KnowledgeMS Office ProficiencyBachelor’s Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs ActivitiesExport/Import ManifestsCustoms DeclarationsHouse Bill HandlingRejection and Acceptance Monitoring

Soft Skills

Ability to Work Well with OthersPositive AttitudeReceptive to New IdeasStrong Drive for Personal Development

Industry Keywords

Saudi Nationals Only

About the role

Key responsibilities & impact

Handle customs activities, including export/import manifests and in-bond handling
Prepare and manage customs declarations
Monitor rejection and acceptance cases
Handle House Bill mismatches
Follow standard processes and new requirements communicated by management
Complete all functional training on time

Requirements

What you’ll need

Saudi Nationals Only.
Bachelor’s degree or equivalent.
Good command of written and spoken English.
Working knowledge of MS Office.
FIS knowledge.
Ability to work well with others and follow guidelines.
Positive attitude.
Receptive to new ideas with a strong drive for personal development.

Benefits

Comp & perks

Quality, customer-oriented service that creates value for customers and Hapag-Lloyd
Functional training