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Product Owner – Operational Workorder Solution
Hapag-Lloyd AG. Define and continuously refine the OPWO product vision, target state and roadmap in line with COPS (Cargo Operations) priorities and P2P (Purchase to Pay) strategy .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining product vision and managing global backlogs while ensuring alignment with business needs and strategic priorities. Proficient in driving change management and product adoption, with strong analytical and communication skills to engage stakeholders effectively.
Highest-signal resume keywords
Product Vision DefinitionBacklog ManagementSAP Functional DesignChange ManagementStakeholder Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product OwnershipProcess OwnershipBacklog RefinementUser Acceptance TestingData Quality ImprovementAutomationStandardizationFunctional DesignRelease ManagementAnalytical Mindset
Soft Skills
Excellent CommunicationRelationship BuildingFacilitation SkillsProactive AttitudeResults-Oriented
Tools & Technologies
SAP ModulesOPWO Process
Industry Keywords
Cargo OperationsPurchase to PayGlobal EnvironmentPort and Terminal Business
About the role
Key responsibilities & impact- Define and continuously refine the OPWO product vision, target state and roadmap in line with COPS (Cargo Operations) priorities and P2P (Purchase to Pay) strategy
- Identify, size and prioritize value opportunities such as automation, standardisation, usability and data quality
- Own the global OPWO backlog, translating requirements into epics, features and user stories with clear acceptance criteria
- Lead backlog refinement sessions with business and IT teams to ensure readiness for implementation
- Partner with the OPWO Product Manager (IT) to deliver functional designs, UAT readiness, defect triage and release sign-off
- Coordinate business input for solution design decisions, ensuring feasibility and alignment with the product vision
- Serve as the primary business-facing contact for OPWO across regions and functions, establishing steering and decision forums
- Provide executive-ready status updates on roadmap progress, risks and required decisions
- Drive global communication, training and adoption activities for new OPWO capabilities
- Monitor post-release performance and gather feedback to continuously improve the solution
Requirements
What you’ll need- Understanding of Hapag-Lloyd’s port and terminal business, preferably gained in previous roles
- Familiarity with the OPWO process and related SAP modules
- Proven experience as a Process Owner, Product Owner or Project Lead in a complex, global environment
- Strong ability to build and maintain relationships with both business and IT stakeholders
- Excellent communication skills, capable of presenting to senior executives and facilitating workshops
- Fluent in spoken and written English
- Analytical mindset with a focus on translating business needs into actionable product backlog items
- Experience driving change management and product adoption across multiple regions
- Knowledge of SAP functional design and release management processes
- Proactive, results-oriented attitude with a track record of delivering high-quality functional outcomes