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Sales Coordinator - NVO Cluster
Hapag-Lloyd AG. Support Sales Executives with relevant sales activities, including follow-up on ongoing and new business with customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in customer relationship management, including effective communication and collaboration with sales and customer service teams. Proficient in managing customer data and quotations using Salesforce and FIS, while maintaining a positive attitude and receptiveness to new ideas.
Highest-signal resume keywords
Sales SupportCustomer Relationship ManagementSalesforce ProficiencyFIS KnowledgeMS Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Positive AttitudeAbility to Work Well with OthersReceptive to New IdeasStrong Drive for Personal Development
Tools & Technologies
SalesforceFISMS Office
Industry Keywords
Rate QuotationsCustomer Performance MonitoringDispute ManagementCustomer Service SupportCRM Records Management
About the role
Key responsibilities & impact- Support Sales Executives with relevant sales activities, including follow-up on ongoing and new business with customers
- Prepare and send rate quotations to customers
- Monitor quotations and customer performance, including tenders, and follow up with customers where required
- Manage disputes and exceptions
- Provide clear handover information to Customer Service
- Assist Customer Service with resolving customer-related issues where required
- Validate and input new customer data into Salesforce and FIS
- Update CRM records with customer calls, rate offers and completed customer follow-ups
Requirements
What you’ll need- Saudi Nationals Only
- Bachelor’s degree or equivalent
- Good command of written and spoken English
- Working knowledge of MS Office
- FIS knowledge
- Ability to work well with others and follow guidelines
- Positive attitude
- Receptive to new ideas with a strong drive for personal development