IT Engineer

HappyRobot

. Own the identity provider, including SSO (SAML/OIDC) and SCIM integrations for SaaS applications .

Posted 10/19/2026full-timeSan Francisco • California • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in identity provider management, including SSO and SCIM integrations, alongside strong IT administration skills. Proficient in automating IT processes and managing device fleets while ensuring compliance and effective communication with users.

Highest-signal resume keywords

Identity Provider ManagementMDM ExperienceREST API ProficiencyScripting in Python, Bash, or PowerShellTicketing Tool Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SSO (SAML/OIDC)SCIM IntegrationsGoogle Workspace AdministrationM365 AdministrationDevice ManagementAPI TroubleshootingWorkflow AutomationDocumentation WritingAccess ProvisioningCompliance Management

Soft Skills

Strong CommunicationClear Documentation

Tools & Technologies

JamfIruIntuneOktaGoogle AuthTicketing Tools

Industry Keywords

IT AdministrationIT EngineeringFast-Growing Tech CompanyOnboardingOffboarding

Tech Stack

Tools & technologies

DNSJamfPython

About the role

Key responsibilities & impact

Own the identity provider, including SSO (SAML/OIDC) and SCIM integrations for SaaS applications
Manage onboarding and offboarding, including equipment configuration and access provisioning
Administer Google Workspace / M365 users, groups, licenses, shared drives, admin roles, and email security
Manage the device fleet through Jamf/Iru/Intune, including enrollment, configuration profiles, app deployment, patching, encryption, and compliance
Work the IT ticket queue against SLAs
Handle access requests with approvals and least privilege
Automate repetitive IT work with scripts and workflow tools
Troubleshoot API, webhook, and DNS issues
Write runbooks and communications for changes and outages
Lead internal technical operations so the team functions without friction

Requirements

What you’ll need

3+ years in IT administration or IT engineering
Experience ideally in a fast-growing tech company
Hands-on experience with at least one identity provider (Okta, Google Auth), one MDM, and one ticketing tool
Working knowledge of at least one MDM (Jamf, Iru or Intune), including Apple ADE / Windows Autopilot
Solid grasp of REST APIs, webhooks, and DNS records (A, CNAME, MX, TXT)
Ability to read and safely modify scripts in Python, Bash or PowerShell
Experience with ticket queues and SLAs
Strong communication with non-technical users
Clear written documentation
Based in San Francisco, CA
Ability to work from an office at least part of each week
Legal authorization to work in the country in which the job is located
Must answer whether visa sponsorship is required

Benefits

Comp & perks

Comprehensive healthcare, dental, and vision coverage
Equity
Competitive salary
Ownership and autonomy of projects
Encouragement to ship and execute projects