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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Intapp implementation and configuration, with a strong focus on legal processes, testing, and user support. Capable of collaborating with stakeholders and maintaining thorough documentation while ensuring effective communication and troubleshooting.
Highest-signal resume keywords
Intapp ImplementationLegal Process SupportWorkflow ConfigurationSQL FamiliarityUser Acceptance Testing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intapp ConfigurationApplication SupportTesting ExecutionData MappingBusiness Process Improvement
Soft Skills
Clear CommunicationStructured TroubleshootingCollaborative ApproachDocumentation Skills
Tools & Technologies
Intapp ProductsAderantIManageAPIs
Industry Keywords
Legal TechnologyProfessional ServicesClient IntakeConflict ManagementRisk Compliance
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Assist with Intapp implementation and enhancement work from requirements gathering and configuration through testing, deployment and support
- Configure and update workflows, forms, rules and application settings under senior team guidance
- Support client and matter intake, conflicts, risk and compliance, time recording or related legal processes
- Document requirements, process maps, configuration decisions, test cases and support procedures
- Prepare and execute functional tests; support user acceptance testing, record issues and help verify fixes
- Assist with data checks and integration testing between Intapp and other business systems
- Investigate application issues and work with senior engineers to resolve them
- Prepare user guidance, training materials and deployment communications
- Maintain accurate project and support documentation
- Collaborate with client stakeholders and internal teams
- Complete assigned configuration, testing and support work accurately and communicate issues promptly
Requirements
What you’ll need- At least one year of hands-on experience using, configuring, supporting or implementing an Intapp product; direct Intapp experience is required
- Experience in a law firm, legal technology team or professional-services environment is preferred
- Practical exposure to at least one Intapp product, such as Intake, Conflicts, Open, Time, Walls, Flow or Integrate
- Understanding of workflows, forms, business rules or application configuration
- Some experience supporting implementation tasks, testing, application support or business process improvements
- Clear written and verbal communication, with the ability to document work and ask useful questions
- Careful, structured approach to troubleshooting and testing
- Willingness to learn new Intapp products and develop technical and consulting skills
- Familiarity with SQL, APIs, reporting, data mapping or system integrations is desirable
- Experience with legal-sector systems such as Aderant or iManage is desirable
- Participation in a software upgrade, migration, implementation or user acceptance testing is desirable
Benefits
Comp & perks- Equal opportunity employment consideration in accordance with applicable law
