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Harbor

Senior Manager, Research and Technology Enablement

Harbor

. Act as a trusted advisor to library and research department leaders on AI adoption, readiness, and responsible use .

Posted 10/6/2026full-timeRemote • United States, United Kingdom, CanadaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in AI adoption and implementation within legal research environments, with a strong focus on designing AI-enabled workflows and delivering effective training. Proven ability to engage stakeholders and manage client relationships while ensuring responsible use of AI technologies.

Highest-signal resume keywords
AI-Enabled Workflow DesignGenerative AI Legal Tools ExperienceClient-Facing Advisory RoleTraining Development and DeliveryProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
AI AdoptionWorkflow MappingLegal ResearchInformation ServicesProcess MappingTraining DesignClient EngagementVendor ManagementFeedback GatheringReturn on Investment Measurement
Soft Skills
Excellent CommunicationPresentation SkillsRelationship BuildingStakeholder EngagementAdaptability
Tools & Technologies
HarveyLegoraCoCounselLexis+ AIWestlaw AI-Assisted ResearchWestlawLexisNexisBloomberg Law
Certifications & Qualifications
Master’s Degree in Library and Information Science (MLIS)JD or Relevant Advanced Degree
Industry Keywords
Legal ResearchKnowledge ManagementProfessional ServicesCorporate Legal EnvironmentResponsible AI

About the role

Key responsibilities & impact
  • Act as a trusted advisor to library and research department leaders on AI adoption, readiness, and responsible use
  • Lead client discovery, stakeholder interviews, and workflow mapping to identify and prioritize high-impact AI research use cases
  • Design AI-enabled research workflows and agents using appropriate tools from clients’ existing AI toolkits
  • Build verification and human review steps into AI-assisted research
  • Coordinate client testing, gather feedback, and refine workflows before rollout
  • Lead client presentations, demonstrations, workshops, proposal, and scoping conversations
  • Build relationships with legal research and AI vendors and develop hands-on knowledge of their offerings
  • Work with vendors on workflow implementation, product gaps, and roadmap improvements
  • Translate vendor product updates into practical client and internal guidance
  • Represent Harbor at vendor briefings, partner programmes, and industry events
  • Develop and deliver AI training, guides, videos, office hours, and launch playbooks
  • Provide post-launch support and help clients measure adoption and return on AI investments
  • Lead AI and platform training for Harbor’s research and intelligence teams
  • Develop internal responsible-AI guidance, reusable methods, templates, service offerings, and thought leadership

Requirements

What you’ll need
  • Master’s degree in Library and Information Science (MLIS), JD, or other relevant advanced degree preferred
  • Significant experience in legal research, knowledge management, or information services within a law firm, professional services, or corporate legal environment
  • Hands-on experience with generative AI legal tools such as Harvey, Legora, CoCounsel, Lexis+ AI, or Westlaw AI-Assisted Research, including designing or testing AI-enabled workflows
  • Deep familiarity with legal and business research platforms such as Westlaw, LexisNexis, and Bloomberg Law
  • Proven experience in a client-facing advisory, consulting, or service delivery role, with the confidence to engage partners, department heads, and innovation leaders
  • Experience working with vendors on product implementation, feedback, or partnership programmes
  • Strong track record designing and delivering training and driving adoption of new technology
  • Ability to map processes and translate how people work into clear, practical workflow designs
  • Excellent communication and presentation skills, with the ability to explain complex technology in plain language
  • Strong project management skills and comfort managing multiple client engagements at once

Benefits

Comp & perks
  • Fully remote work arrangement
  • Some travel to client sites and industry events may be required
  • Equal opportunity employment