Military Higher Education Program Manager

Harkcon, Inc.

. Manage schedules, milestones, risks, actions, deliverables, and communications for higher education and workforce-development initiatives .

Posted 11/5/2026full-timeNorfolk • Virginia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing educational program initiatives, including tracking participant progress and coordinating with diverse stakeholders. Proficient in data analysis, communication, and maintaining compliance with records management requirements.

Highest-signal resume keywords

Project Support ExperienceData Analysis SkillsMicrosoft Office ProficiencyCoordination With StakeholdersEducation Management System Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data TrackingProgram AnalysisCurriculum MappingPerformance Metrics DevelopmentData Cleansing

Soft Skills

Strong Written CommunicationResearch SkillsPresentation SkillsOrganization SkillsCustomer Service Skills

Tools & Technologies

Microsoft ExcelMicrosoft TeamsMicrosoft SharePointPower BIStructured Tracking Tools

Certifications & Qualifications

Project Management CertificationHigher Education Administration Certification

Industry Keywords

Higher EducationMilitary Education ProgramsAcademic AdvisingTransfer CreditInstitutional Accreditation

About the role

Key responsibilities & impact

Manage schedules, milestones, risks, actions, deliverables, and communications for higher education and workforce-development initiatives
Coordinate with military organizations, colleges, program offices, academic partners, advisors, registrars, instructors, and student-support personnel
Track student cohorts, participation, course progress, completions, issues, requests, and required follow-up actions
Maintain accurate program databases, shared workspaces, correspondence logs, document repositories, and management reports
Support curriculum and course reviews, degree-pathway mapping, transfer-credit discussions, articulation activities, and alignment with workforce requirements
Develop guides, frequently asked questions, presentations, outreach materials, briefing products, and executive summaries
Manage program inboxes or service channels and ensure questions are researched, routed, answered, and documented promptly
Analyze participation, progression, completion, service-demand, and issue data to identify trends and recommend improvements
Support meetings, webinars, orientations, advising events, working groups, and program reviews
Create and maintain student databases and coordinate information with academic and government representatives
Evaluate cohort-tracking processes and recommend improvements that reduce redundant data entry and information gaps
Support implementation and maintenance of an automated education-management system

Requirements

What you’ll need

Four-year degree from an accredited college or university
At least three years of experience in project support, analysis, or administrative functions related to education or training programs
Experience tracking participants, cohorts, course activity, program actions, and performance data
Ability to coordinate effectively with academic, government, military, and operational stakeholders
Strong written communication, research, presentation, organization, and customer-service skills
Proficiency with Microsoft Office, Excel, Teams, SharePoint, databases, and structured tracking tools
Ability to protect student and personnel information and follow applicable records-management requirements
Ability to meet federal background-investigation, credentialing, and system-access requirements and remain eligible to obtain a Secret security clearance
Experience supporting military-connected students or military education programs preferred
Knowledge of academic advising, student services, transfer credit, prior-learning assessment, curriculum mapping, articulation agreements, or institutional accreditation preferred
Experience working with community colleges, universities, registrars, military training organizations, or credentialing bodies preferred
Experience developing dashboards or reports using Excel, Power BI, or similar tools preferred
Project-management or higher education administration certification preferred
Experience with data cleansing, metrics development, and performance tracking preferred
Ability to participate in virtual and in-person meetings, work during normal customer business hours, travel periodically, and use customer-approved collaboration and information systems

Benefits

Comp & perks

Full-time employment
Combination of remote work and activities at federal customer locations
Periodic travel
Opportunity to support a distributed team