Employee Relations Partner

Harlem Children's Zone

. Serve as a trusted advisor to managers and employees on employee relations issues, workplace conflict, and resolution strategies .

Posted 9/17/2026full-timeNew York City • New York • United StatesSeniorLead💰 $90,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in employee relations, performance management, and workplace investigations, with a strong focus on compliance with employment laws and effective conflict resolution strategies. Proven ability to analyze performance data and develop employee engagement initiatives while coaching leadership on best practices.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsPerformance Management StrategiesHR Information Systems (HRIS)Advanced Certification (SHRM-SCP, SHRM-CP, PHR, SPHR)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsPerformance ManagementWorkplace InvestigationsData InterpretationProject ManagementCase DocumentationConflict ResolutionMediationPolicy DevelopmentCompliance Monitoring

Soft Skills

Interpersonal SkillsCommunication SkillsProblem-SolvingDecision-MakingExecutive Presence

Tools & Technologies

HR Information Systems (HRIS)Microsoft Office Suite

Certifications & Qualifications

SHRM-SCPSHRM-CPPHRSPHR

Industry Keywords

HealthcareEducationNonprofitLabor LawsEmployment Regulations

About the role

Key responsibilities & impact

Serve as a trusted advisor to managers and employees on employee relations issues, workplace conflict, and resolution strategies
Lead workplace investigations involving complaints, misconduct, harassment, discrimination, retaliation, and policy violations
Assess investigation findings, identify organizational risk, and recommend resolutions
Maintain complete and accurate case documentation
Facilitate conflict resolution and mediation sessions
Partner with leadership to design and implement performance management strategies
Coach managers on performance management, corrective actions, and employee relations best practices
Advise managers on performance expectations, feedback, underperformance, and performance improvement plans
Analyze performance data and provide insights to senior leadership
Develop and implement employee engagement initiatives
Conduct stay interviews and pulse surveys
Collaborate with HR and department heads on retention strategies
Assist with HR policy development, communication, and enforcement
Support accommodation and leave-related interactive processes
Monitor labor laws and employment regulations for compliance
Support management in interpreting and applying HR policies
Analyze employee relations trends, investigation outcomes, and organizational risk indicators
Prepare reports and recommendations for HR leadership
Use case data to identify patterns in employee relations concerns, performance issues, and workplace culture

Requirements

What you’ll need

Bachelor’s Degree in Human Resources, Organizational Development, or related field
Advanced certification (e.g., SHRM-SCP, SHRM-CP, PHR, SPHR certification preferred)
7–10 years of progressive experience in employee relations, performance management, or HR-related roles
Demonstrated track record of resolving complex employee relations issues
Experience conducting complex workplace investigations
Experience supporting multi-site organizations
Experience in healthcare, education, nonprofit, or other mission-driven environments
Experience conducting workplace investigations involving harassment, discrimination, retaliation, misconduct, policy violations, and employee complaints
Proficiency in HR information systems (HRIS) and Microsoft Office Suite (Word, Excel, PowerPoint)
In-depth knowledge of federal, state, and local employment laws, including FMLA, ADA, PWFA, NY Paid Sick Leave, FLSA, Title VII, and related employment regulations
Exceptional interpersonal and communication skills
Experience managing employee relations cases through case management systems and maintaining accurate documentation
Ability to conduct workplace investigations, assess facts, evaluate credibility, and make sound recommendations
Strong executive presence and ability to influence and coach leaders at all levels
Strong conflict resolution and mediation skills
Advanced data interpretation skills
Proven project management skills and ability to manage multiple priorities and meet deadlines
Experience developing and facilitating manager training programs
Strong problem-solving and decision-making skills
Monday–Friday, 9 AM–5 PM availability
Flexibility for hybrid work, with multi-site presence potentially needed more than three days per week

Benefits

Comp & perks

Highly competitive base salaries
Paid time off
Employee referral bonus
Career advancement
No-cost health insurance
Life Insurance
Short-and long-term disability
Additional voluntary benefits
Wellness discounts
Commuter benefits
Financial wellness perks
Discounts on flights, hotels, theme parks, concert tickets, and more