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Solutions Architect
Harmonic Security. Own and be accountable for all pre-sale technical activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in pre-sales technical activities, including solutions architecture and engineering within the enterprise security space. Proficient in AI productivity tools and skilled in managing customer relationships throughout the contract lifecycle.
Highest-signal resume keywords
Solutions ArchitectureAI Productivity ToolsEnterprise SecurityMDM SolutionsPython Scripting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solutions EngineeringPre-Sales EngineeringAI Productivity ToolsMDM SolutionsPythonShell ScriptingPowerShellSoftware DeploymentTechnical Customer EngineeringValue-Driven Solution Selling
Soft Skills
Problem-Solving MindsetAbility to Manage Competing PrioritiesComfort Operating in AmbiguityCustomer EngagementTechnical Storytelling
Tools & Technologies
ChatGPTGeminiPerplexityClaudeClaude CoworkGitHub CopilotCursorIntuneJAMFKandji
Industry Keywords
Enterprise SecurityData ProtectionAI AdoptionTechnical Account ManagementROI Articulation
Tech Stack
Tools & technologiesJamfPython
About the role
Key responsibilities & impact- Own and be accountable for all pre-sale technical activities
- Engage prospective and existing customers through technical storytelling and product demonstrations
- Create and execute tailored proof-of-concept plans highlighting Harmonic’s data protection for the GenAI era
- Support the EMEA/DACH sales team in closing new business opportunities
- Support existing customers throughout the lifetime of their contracts
- Bridge customer requirements with product and engineering teams
- Collaborate with product and marketing to turn technical insights into content and messaging
- Monitor the competitive landscape and help shape Harmonic’s market story
- Guide customers through their AI adoption journey and help them use Harmonic’s solution effectively
Requirements
What you’ll need- Proven track record in a solutions architect, solutions engineering, or pre-sales engineering role in the enterprise security space
- Hands-on, day-to-day experience with AI productivity tools including ChatGPT, Gemini, Perplexity, Claude, Claude Cowork, GitHub Copilot, and Cursor
- Practical understanding of how AI productivity tools handle sensitive data in enterprise environments
- Ability to manage competing priorities and a high volume of concurrent engagements
- Hands-on experience deploying and managing software in enterprise environments
- Experience with MDM solutions such as Intune, JAMF, and Kandji
- Scripting experience with Python, shell, PowerShell, or similar
- Comfort operating in ambiguity and troubleshooting live issues under pressure
- Proactive, hands-on problem-solving mindset
- Experience in customer-facing post-sales roles such as technical customer engineering or technical account management is a bonus
- Familiarity with value-driven solution selling and articulating ROI is a bonus
- Current authorization to work in the United Kingdom without employer visa sponsorship
- Current residence in the United Kingdom
Benefits
Comp & perks- Competitive pay and meaningful equity
- 401K
- Pension plan
- Generous PTO
- Flexible hybrid work
- Annual global off-sites
- Professional growth and continuous learning environment
- Small, high-trust team environment
- Thoughtful leadership focused on employee growth
- Real ownership in shaping the product, culture, and company direction
- AI tools and support to work smarter, faster, and more creatively